All Cards
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| Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
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| Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
| Card 1026 View | Collaborate (AutoCAD Based) | Create Revit Mep Link To System Model | None | Import Error | While importing an AutoCAD model into Revit, you get errors listed below;
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| Card 1025 View | HydraCAD (Revit Based) | Configure Head | Connect Head | Command Failure For External Command | Revit could not complete external command... System.NullReferenceException |
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| Card 1024 View | HydraCAD (Revit Based) | Configure Head | Connect Head | None | There are identical instances in the same place.. This will result in double counting in schedules. |
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| Card 1023 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Error During Load | When attempting to create a Flexible Connection you get these errors;
Then this;
Could not find file FSC-INSERTDEFLINE.txt |
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| Card 1022 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Error During Load | When starting the process to insert a Flexible Sprinkler Connection, you get the error message above; An error occurred reading the FSC-Selections.txt
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| Card 1021 View | HydraCALC (Standalone) | Open | Double-click | None | Double-clicking your HydraCALC icon makes nothing happen. You do not see HydraCALC open onscreen nor on your taskbar. HydraCALC does not open other than in the task manager. If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.
Another possibility may be that it's on the taskbar but not on your screen. That means it's open but offscreen. See this HydraCARD to fix that issue; HydraCARD 565 only AFTER you've checked on the solution below.
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| Card 1020 View | Piping (AutoCAD Based) | Riser Nipple Setup | None | None | When inserting a VP, the text shows double white text, not white and magenta. Using the CEL or CUL command still shows the double text
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| Card 1019 View | HydraKEY (Security and Licensing) | Installation | None | None | The setup was unable to automatically close all requested applications. Please ensure that the applications holding files in use are closed before continuing with the installation.
Files in Use. Some files that need to be updated are currently in use.
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| Card 1018 View | HydraCAD (Revit Based) | Add Device | Opening | None | Revit could not complete the external command. Revit encountered a System.DllNotFoundException: Unable to load DLL 'HydraLibRVT.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
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| Card 1017 View | All products (Security and Licensing) | Opening | Opening | Error 98 | Error 98. Access Denied to System. This occurs when opening any hydratec product using your Hardware lock.
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| Card 1016 View | Collaborate (AutoCAD Based) | Navisworks Toolkit | None | None | After buiding your 3D risers, raising to 3D, exporting to a Persistent Model and Navisworks successfully, your 3D riser is missing, with the exception of the skipoles
Your layers are on and the 3D_DETAIL layer is present, unlocked, thawed and visible, you just can't see the pipe and fittings. The one customer reporting this said they disappear if the drawing is closed then re-opened. They'll be visible in viewports as well, just not in 2D view.
See this related HydraCARD also; https://hydracards.hydratecinc.com/cards/card-1144
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| Card 1015 View | All products (Security and Licensing) | None | None | Security Error | You are not currently authorized to use this Hydratec Product. Lack of authorization.
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| Card 1014 View | 3D Modeling (AutoCAD Based) | Show System Model | None | Sprinkler On Floor | When making a 3D model, the sprinkler heads appear on the floor.
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| Card 1013 View | HydraKEY (Security and Licensing) | UPDATE | None | Security Error | Authorization Updater Failed.
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| Card 1012 View | HydraKEY (Security and Licensing) | UPDATE | None | Security Error | Failed to Renew. Answer from server was incorrect.
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| Card 1011 View | HydraKEY (Security and Licensing) | None | None | Security Error | Failed to Open Mail program on local machine. You don't have a default mail program set on your machine or are using only online mail.
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| Card 1010 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Security Error | The Lock Code '' is not properly formatted. Ensure this is the code received from Hydratec in response to the above 'Lock Extension Number'.
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| Card 1009 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Security Error | The Activation Code 'xxxxxxx' is not properly formatted. Ensure that it matches the activation code provided by Hydratec in a recent email.
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| Card 1008 View | HydraKEY (Security and Licensing) | None | None | Security Error | Failed to open Hydrakey.
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| Card 1007 View | HydraKEY (Security and Licensing) | Using | None | Security Error | Cannot get latest Hydrakey update information.
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