All Cards
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| Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
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| Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
| Card 1020 View | Piping (AutoCAD Based) | Riser Nipple Setup | None | None | When inserting a VP, the text shows double white text, not white and magenta. Using the CEL or CUL command still shows the double text
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| Card 1019 View | HydraKEY (Security and Licensing) | Installation | None | None | The setup was unable to automatically close all requested applications. Please ensure that the applications holding files in use are closed before continuing with the installation.
Files in Use. Some files that need to be updated are currently in use.
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| Card 1018 View | HydraCAD (Revit Based) | Add Device | Opening | None | Revit could not complete the external command. Revit encountered a System.DllNotFoundException: Unable to load DLL 'HydraLibRVT.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
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| Card 1017 View | All products (Security and Licensing) | Opening | Opening | Error 98 | Error 98. Access Denied to System. This occurs when opening any hydratec product using your Hardware lock.
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| Card 1016 View | Collaborate (AutoCAD Based) | Navisworks Toolkit | None | None | After buiding your 3D risers, raising to 3D, exporting to a Persistent Model and Navisworks successfully, your 3D riser is missing, with the exception of the skipoles
Your layers are on and the 3D_DETAIL layer is present, unlocked, thawed and visible, you just can't see the pipe and fittings. The one customer reporting this said they disappear if the drawing is closed then re-opened. They'll be visible in viewports as well, just not in 2D view.
See this related HydraCARD also; https://hydracards.hydratecinc.com/cards/card-1144
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| Card 1015 View | All products (Security and Licensing) | None | None | Security Error | You are not currently authorized to use this Hydratec Product. Lack of authorization.
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| Card 1014 View | 3D Modeling (AutoCAD Based) | Show System Model | None | Sprinkler On Floor | When making a 3D model, the sprinkler heads appear on the floor.
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| Card 1013 View | HydraKEY (Security and Licensing) | UPDATE | None | Security Error | Authorization Updater Failed.
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| Card 1012 View | HydraKEY (Security and Licensing) | UPDATE | None | Security Error | Failed to Renew. Answer from server was incorrect.
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| Card 1011 View | HydraKEY (Security and Licensing) | None | None | Security Error | Failed to Open Mail program on local machine. You don't have a default mail program set on your machine or are using only online mail.
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| Card 1010 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Security Error | The Lock Code '' is not properly formatted. Ensure this is the code received from Hydratec in response to the above 'Lock Extension Number'.
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| Card 1009 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Security Error | The Activation Code 'xxxxxxx' is not properly formatted. Ensure that it matches the activation code provided by Hydratec in a recent email.
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| Card 1008 View | HydraKEY (Security and Licensing) | None | None | Security Error | Failed to open Hydrakey.
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| Card 1007 View | HydraKEY (Security and Licensing) | Using | None | Security Error | Cannot get latest Hydrakey update information.
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| Card 1006 View | HydraKEY (Security and Licensing) | Transfer | None | Security Error | No Transfer file found. You must transfer your Long term authorization at least once on the local machine in order to have a transfer file.
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| Card 1005 View | HydraKEY (Security and Licensing) | Renew | None | Security Error | Error Opening Hydratec Long Term Authorization Renewal Utility.
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| Card 1004 View | HydraKEY (Security and Licensing) | Terminate | None | Security Error | There is Currently no Temporary Software Authorization.
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| Card 1003 View | HydraKEY (Security and Licensing) | None | None | Security Error |
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| Card 1002 View | HydraKEY (Security and Licensing) | Help | None | Security Error |
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| Card 1001 View | HydraKEY (Security and Licensing) | UPDATE | None | Security Error | Update Button Failed to get HydraKey Install.
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