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| Ribbon/Toolbar (software) | Button | Function | Error Type | Message | ||
|---|---|---|---|---|---|---|
| Ribbon/Toolbar (software) | Button | Function | Error Type | Message | ||
| Card 351 View | Launching HydraCAD (AutoCAD Based) | None | None | None | Unable to select ceiling grid intersections when using Align Crosshairs with Ceiling |
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| Card 363 View | Sprinklers (AutoCAD Based) | Insert Sprinkler | None | None | Autocad variables align x hair w\clg 2013 |
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| Card 1488 View | HydraLIST (Revit Based) | Tag Direction | None | Hydralist Tag Setup Errors! | When selecting Tag Direction the error. "HydraLIST Tag Setup Errors!" box appears. |
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| Card 1487 View | HydraLIST (Standalone) | Print Labels | None | Incorrect Label Prints | A main label prints in place of the welded line label |
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| Card 1437 View | Build 3D Risers (AutoCAD Based) | Insert Fitting Via Parts Tree | None | Block Is Missing | When trying to insert a valve type fitting from the parts tree, you get the error; Still!!! Block ### is missing. Please insert manually.
However checking the database for the drawing file shows it exists. |
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| Card 1348 View | Piping (AutoCAD Based) | Manual Cut Lengths | None | Bad Argument | When using Manual Cut Lengths on sprigs, after selecting the sprig text, this error appears: "Error: bad argument type: lselsetp nil" This error can also appear when selecting drops |
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| Card 1486 View | HydraCALC (Standalone) | Calculation Summary | Calculation Results | None | The calculation results shows a pressure requirement which does not show up in the Final Calculation printout In the example below, 104.344 psi is nowhere in the Calculation Sheets of the printout.
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| Card 1485 View | Portal (Website) | None | None | None | When trying to sign-in to the Hydratec Portal after Confirming your account and entering a password, this error appears when trying to sign in. Despite clicking Confirm Account on the Invitation email, and setting up an account and password, an account was never actually created.
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| Card 1484 View | Installation (Security and Licensing) | None | None | Error 1723 | Error 1723. There is a problem with this Windows Installer package. GetDriveLetter_Action can't find a .dll.
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| Card 1483 View | HydraCAD (Revit Based) | Hangers | Brace | None | When trying to use the Hangers tool, and insert a Brace, it only allows for a single brace to be added. |
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| Card 1392 View | HydraCAD (Revit Based) | Import from the latest Toolbox | None | None | After attempting to download the Latest Toolbox, a warning appears saying the file cannot be opened.
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| Card 1091 View | Installation (Revit Based) | None | None | None | Greyed out options in the Addin Assistant and ribbons do not appear in Revit
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| Card 1469 View | Piping (AutoCAD Based) | Define Pipe Elevations | None | Unhandled Exception | Error occurs when using some commands. Autodesk has released AutoCAD 2025.1.4 & 2026.1.2 updates which breaks HydraCAD. It includes a major programming change by Autodesk that will require a lot of work and a large update by us. That update is being worked on right now, along with a version of HydraCAD for AutoCAD 2027. All are now affected by essentially the same programming change. BinaryFormatter serialization and deserialization are disabled within this application. See https://aka.ms/binaryformatter for more information. Other commands with this error; Sprinkler Layout dialog (SL command) Default Dialog Location (DDL command) |
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| Card 1482 View | HydraLIST (Revit Based) | Auto Stocklist | None | None | Flex Pipes on Armovers list as TG pipes instead of TT |
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| Card 55 View | Calculations (AutoCAD Based) | Start Autocalcs | None | Unhandled Exception | Unhandled exception: Input string not in correct format |
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| Card 1452 View | Launching HydraCAD (AutoCAD Based) | None | None | Unhandled Exception | When opening Hydracad you get the following error:
Unhandled exception has occurred
in a component in your application. If you click
Continue, the application will ignore this error and attempt to
continue. Retrieving the COM class factory
for component with CLSID
{44D62FAE-67A7-4131-BF38-489CDFE44738} failed due to the following error:
80070424 The specified service does not exist as an installed service.
(Exception from HRESULT: 0x80070424). |
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| Card 64 View | Calculations (AutoCAD Based) | Start Autocalcs | None | None | Step 1a.6 - attaching nodes Hangs pause pauses locks freezes |
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| Card 1481 View | HydraCALC Sizer (Standalone) | None | None | None | If experiencing an issue with HydraCalc Sizer please contact support at: |
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| Card 1241 View | HydraKEY (Security and Licensing) | Register (Subscription) | None | Security Error | Error in HydraKEY somewhere... |
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| Card 1480 View | Hydratec Authorization Manager (HAM) (Security and Licensing) | None | None | None | If experiencing an issue with your license please contact support at: |
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