Hydratec Inc.

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Security and Licensing Installation (Ribbon/Toolbar/Location)

Error Type: Error 1723

Description:

Error 1723. There is a problem with this Windows

Installer package.  GetDriveLetter_Action can't find a .dll.


Solutions:

Cause: Windows MSIEXEC not able to run on this attempt or currently not working on this machine.  Lack of privileges or Security Software can cause this error as well.
Solution:

-Make sure you've fully finished downloading the 'HydraKeyInstall.exe' 

https://hydrakey-public.s3.us-east-2.amazonaws.com/HydraKeyInstall.exe

-Re-start your machine.

-Then try running the install again by right clicking it and running "as administrator".
Updated: Oct. 13, 2026, 1:28 p.m. Created: Oct. 13, 2026, 1:23 p.m.