Error when picking Write RTS Point List To File

Revit could not complete external command

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

After buiding your 3D risers, raising to 3D, exporting to a Persistent Model and Navisworks successfully, your 3D riser is missing, with the exception of the skipoles

Your layers are on and the 3D_DETAIL layer is present, unlocked, thawed and visible, you just can't see the pipe and fittings.  The one customer reporting this said they disappear if the drawing is closed then re-opened.  They'll be visible in viewports as well, just not in 2D view.

See this related HydraCARD also;  https://hydracards.hydratecinc.com/cards/card-1144

Upon calculating a file, the error message, "Failed to launch C:\HES\Hydratec for revit\programs\calcdiagnose.exe" pops up.

Was preceeded by these messages;

Plus this;  Number of Loops -1 and or Nodes with undesignated elevations

Cannot get latest Hydrakey update information.

When attempting to create a 3D model, you get the error; Please switch to System Model to Annotate Drops and Sprigs plus

System.NullReferenceException: Object reference not set to an instance of an object

at HCADexports.RevitConversion.create_hydrapipes_from_db()

at HCADexports.RevitConversion.create_hydrafittings_from_db(List'1 pipes, List'1 heads)

No message. Double-clicking a DWG file to launch AutoCAD opens drawing but also starts a new drawing or brings up the Start Menu.

HydraLIST process freezes at Processing Reports

While trying to authorize the software, the following message pops up; 

Failed to access cloud storage.  Error: Unable to load DLL HydraLIB.dll:  The specified module could not be found

Error: A Webexception with status NameResolutionFailure was thrown.

Error: A WebException with status SecureChannelFailure was thrown.

A failure to call the Hydratec security server occured. 

-OR-

Hydratec Security Error

FAILED CALL TO SERVER (to Activate): Could not parse request body into json.

Viewport created in frozen of off layer Viewports

Error placing Reference Points or Demand Area annotation....

 
This error occurs when starting the AutoCALC process.
 
No AutoCALC dialog box will show up.

Error placing reference points or demand area annotation...... System.IndexOutOfRangeException: Index was outside the bounds of the array "Make Pipe Type Info Array String"

Error placing Reference Points or Demand Area annotation.: System NullReferenceException: Object reference not set to an instance of an object. nodes reference finish

When inserting a SIDEWALL sprinkler, HydraCAD does not ask for the rotation angle of the sprinkler head, it inserts it at 0°

Ideally, it should ask for the rotation angle of the sprinkler head;

After 'finishing area' then exiting out of the Calc Setup screen, no HYD2 (white) reference points are inserted on the drawing Missing Reference Points No Reference Points

Dummy reference points cannot find the dummy ref point block in the drawing's block table. **Possible there's a missing registry entry** Dialog box 52.04

User created two viewports in a layout tab of a 3D pipe drawn in the 3d_details layer.  One of the viewports plotted fine but the other didn't show the pipe at all.

AutoCAD view of viewports, note the selected pipe is the same in both drawings;

Post plot, PDF View; note all of the 3D Details pipe is missing from the right viewport

While attempting to raise to 3D, you get this error message;

Exception Occured at AddURLToHyperlinks::HydraHeads

The drawing will still raise to 3D but you may not have sprinkler heads visible.

(TYPE_E_CANTLOADLIBRARY)

679327F1-F31E-488D-8FBC-124C4F6F588E

DAO32ServerLib.DaoComObj