Hydratec Inc.

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Standalone HydraLIST (Location)

Button: Process

Description:

HydraLIST process freezes at Processing Reports

 

Solutions:


1.
Cause:

Freezes at the step of processes pipe sketch sldreports not responding

Solution:

Set your WINDOWS default printer to a printer that uses standard paper sizes.

 

This is referring to the Windows printer, not the HydraLIST default printer


2.
Cause:

Process freezes at Processing Reports - Processing cover page report

Solution:

Computer has no default printer set. Set either PDF as the default printer or a standard printer. 

 

 

If a printer was recently added to your network (particularly a Zebra Label Printer), follow the following fix procedure:
 -Go to Windows Settings by typing "Settings" at the windows search bar and selecting it:

- Choose "Bluetooth & Devices" then "Printers & scanners:

-If the new printer were "Microsoft XPS Document Writer", we'd go into that one.  It will not be this on your machine but most likely a Zebra or some other physical Printer that was just added to your network:

-Remove it:

-After the new printer is removed, try going back to HydraLIST and processing your list again. It should run through now and not freeze up.

Updated: April 16, 2024, 3:22 p.m. Created: March 1, 2019, midnight