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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 97 View Calculations (AutoCAD Based) Reference Points None None

1. Inserting a hydraulic reference point doesn't erase an existing ref point at the same location

2. New ref points in HydraCALC are not using the values of the HYD ref points.

Card 840 View Calculations (AutoCAD Based) Start Autocalcs Finish Area None

AutoCALC is creating extra node points where there shouldn't be.  In the image below, node 45 shouldn't be created as there's neither a flowing head nor a change in diameter at that point.

 

'extra node'

'extra ref point'

'extra reference point'

'refpt'

Card 11 View HydraCALC (Revit Based) Hydraulic Calculations Continue 1a.1

Step 1a.1 - Error box - missing Pipe Type pointing to Ref 1 & Ref 2

can also be Step 1a.4

Card 391 View Calculations (AutoCAD Based) Dummy Reference Points None None

Dummy reference points cannot find the dummy ref point block in the drawing's block table. **Possible there's a missing registry entry** Dialog box 52.04

Card 70 View Calculations (AutoCAD Based) Start Autocalcs Calc Area # Duplicated Hydraulic Ref Point

 

Step 1a.10 - "Attaching Node 2 Elevations" User ID Duplicated Dwg ID Dup for User ID

Duplicated hydraulic ref points

 

 

Card 526 View Calculations (AutoCAD Based) Reference Points None None

Bad ref point block Dialog box

Card 1107 View HydraCALC (Revit Based) Renumber Ref Points None Command Failure For External Command

Revit could not complete the external commad... Method not found

Card 1086 View HydraCAD (Revit Based) Hangers None None

Hangers dialog won't open:

Unhandled exception has occurred... Object reference not set to an instance of an object

Card 562 View HydraCALC (AutoCAD Based) Print Final None Runtime Error

Printing a calc shows this error in HydraVIEW;

File not found Runtime Error 53


Card 1364 View Build 3D Risers (AutoCAD Based) Viewport None Other

While in your viewport, your riser is visible while in the 2D Wireframe view.  However if you change the Visual Style to Conceptual or Shades of Grey/Shades of Gray, your 3D riser disappears.  You may notice if re-appears if you zoom out.



Card 1351 View Display (AutoCAD Based) None None None

 No inch marks (“) after the pipe diameter or there are but you prefer to remove them



Card 1077 View HydraCALC (Standalone) Print Final Results Discrepancy

Reviewing the results you notice a discrepancy between the k-factor of an equivalent k versus a sprinkler head using that equivalent k-factor

 

In the example below, EQ02 has a k-factor of 5.37.  Reference point 1 is supposed to use the k-factor of EQ02 (5.37) but in fact is using a different value (5.36).

 

Card 1341 View HydraCAD (Revit Based) RTS Points Write Rts Point List To File None

System.IO.DirectoryNotFoundException: Could not find a part of the path



Card 1344 View HydraCAD (Revit Based) RTS Points None None

Pop-up immediately after selecting RTS Points

The location that your document is saved in cannot be used. Please select that folder that you would like RTS data saved to,


Card 1343 View HydraCALC (Revit Based) Select Remote Area None None

Command Failure for External Command... Object reference not set to an instance of an object


Card 34 View HydraCALC (Revit Based) Hydraulic Calculations Return To Revit Command Failure For External Command

Error placing Reference Points or Demand Area annotation.: System NullReferenceException: Object reference not set to an instance of an object. nodes reference finish


Card 1168 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Calc stops at Step 2.3 (Can also show Run-time error 62)


Card 1021 View HydraCALC (Standalone) Open Double-Click None

Double-clicking your HydraCALC icon makes nothing happen.  You do not see HydraCALC open onscreen nor on your taskbar.  

 

If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.

If you see entries here, use END TASK to get rid of them.

 

Another option may be that it's on the taskbar but not on your screen.  That means it's open but offscreen. 

See this HydraCARD to fix that issue;  HydraCARD 565 only AFTER you've checked on the solution below.

 

Card 389 View 3D Modeling (AutoCAD Based) Show System Model None None

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Card 1318 View HydraCALC (Revit Based) Resize Diameteres None System.Nullreferenceexception:

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