Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 97 View Calculations (AutoCAD Based) Reference Points None None

1. Inserting a hydraulic reference point doesn't erase an existing ref point at the same location

2. New ref points in HydraCALC are not using the values of the HYD ref points.

Card 1403 View HydraCALC (Revit Based) All Ref Points None None

When I use Pretty Sprinklers, all the nodes that were attached to my sprinklers when using All Ref Points disappeared. 
When trying to get them back by re-running 
All Ref Points, they don't reappear.

Card 840 View Calculations (AutoCAD Based) Start Autocalcs Finish Area None

AutoCALC is creating extra node points where there shouldn't be.  In the image below, node 45 shouldn't be created as there's neither a flowing head nor a change in diameter at that point.

 

'extra node'

'extra ref point'

'extra reference point'

'refpt'

Card 1402 View HydraCAD (Revit Based) Pretty Sprinklers None None

When I use Pretty Sprinklers, all the nodes that were attached to my sprinklers when using All Ref Points disappeared. 
When trying to get them back by re-running 
All Ref Points, they don't reappear.

Card 1376 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Error placing Reference Points or Demand Area annotation... The 3D view ownerDBViewId is not locked.

Card 11 View HydraCALC (Revit Based) Hydraulic Calculations Continue 1a.1

Step 1a.1 - Error box - missing Pipe Type pointing to Ref 1 & Ref 2

can also be Step 1a.4

Card 391 View Calculations (AutoCAD Based) Dummy Reference Points None None

Dummy reference points cannot find the dummy ref point block in the drawing's block table. **Possible there's a missing registry entry** Dialog box 52.04

Card 70 View Calculations (AutoCAD Based) Start Autocalcs Calc Area # Duplicated Hydraulic Ref Point

 

Step 1a.10 - "Attaching Node 2 Elevations" User ID Duplicated Dwg ID Dup for User ID

Duplicated hydraulic ref points

 

 

Card 526 View Calculations (AutoCAD Based) Reference Points None None

Bad ref point block Dialog box

Card 1107 View HydraCALC (Revit Based) Renumber Ref Points None Command Failure For External Command

Revit could not complete the external commad... Method not found

Card 1457 View HydraCALC (Revit Based) All Ref Points None System.Nullreferenceexception:

When trying to add reference points, none are added and this error shows:


Card 1422 View HydraCALC (Revit Based) All Ref Points None System.Nullreferenceexception:

When trying to add reference points, none are added and this error shows:


Card 1300 View HydraCAD (Revit Based) Spacing and Layout Insert Sprinklers Command Failure For External Command

Revit could not complete the external command... Object Reference not set to an instance of an object.

Card 1453 View Launching HydraCAD (AutoCAD Based) None None Unhandled Exception

When opening Hydracad you get the following error:

Unhandled exception has occurred in a component in your

application. If you click Continue, the application will ignore this error

and attempt to continue.

 

Retrieving the COM class factory for component with CLSID

{44D62FAE-67A7-4131-BF38-489CDFE44738} failed due to the

following error: 80070005 Access is denied. (Exception from

HRESULT: 0x80070005 (E_ACCESSDENIED)).

Card 1452 View Launching HydraCAD (AutoCAD Based) None None Unhandled Exception

When opening Hydracad you get the following error:



Unhandled exception has occurred in a component in your

application. If you click Continue, the application will ignore

this error and attempt to continue.

Retrieving the COM class factory for component with

CLSID {44D62FAE-67A7-4131-BF38-489CDFE44738}

failed due to the following error: 80070424 The specified

service does not exist as an installed service. (Exception

from HRESULT: 0x80070424).

Card 1451 View 3D Modeling (AutoCAD Based) Show System Model None Unhandled Exception

Raising to 3D and you get this error;

Inline image

Exception Occured at AddURLToHyperlinks :: HydraHeads

System.Runtime.InteropServices.COMException (0x80040154): Retrieving the

COM class factory for component with CLSID

{44D62FAE-67A7-4131-BF38-489CDFE44738} failed due to the following error:

80040154 Class not registered (Exception from HRESULT: 0x80040154

(REGDB_E_CLASSNOTREG)).

Card 1381 View Standard (AutoCAD Based) Grips None Slow

Customer reports that when trying to move an object by exposing the grips, the process takes a very long time and almost seems like AutoCAD freezes.

"Clicking blocks and dragging by node, doing pipe sizings, etc..."


Card 1407 View Plot (AutoCAD Based) Plot None None

When plotting to Bluebeam document, some HydraCAD drawing entities show up blacked out.

AutoCAD view;


PDF generated by Bluebeam;


Card 389 View 3D Modeling (AutoCAD Based) Show System Model None None

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Card 13 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Step 1a.1 - Error Box - User ID Duplicated

Transfer to HydraCalc - Step I1a.10 System is now 'Attaching Node 2 Elevations error occurs, please report both the step number and the step description to support! Error Display Error Type User ID Duplicated Step Ref 1 Ref 2 Ref 3 I Ref 4 1a.1

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