Hydratec Inc.

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Standalone HydraCALC (Location)

Button: Open Function: Double-click

Description:

Double-clicking your HydraCALC icon makes nothing happen.  You do not see HydraCALC open onscreen nor on your taskbar.  

 

If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.

If you see entries here, use END TASK to get rid of them.

 

Another option may be that it's on the taskbar but not on your screen.  That means it's open but offscreen. 

See this HydraCARD to fix that issue;  HydraCARD 565 only AFTER you've checked on the solution below.

 

Solutions:

1.
Cause:

The data in the file USER.INI has been wiped and the file is blank or is missing lines of code.  Usually caused by HydraCALC crashing or being closed abnormally
Solution:

0. In your task manager, END TASK all the references to Hyd_Prog.exe

 

1. Go to this folder C:\HES\Common\Ver50

 

2.Find the 'Configuration Settings' file called USER/USER.INI and delete it.

 

3a. Obtain a copy of that file from a colleague and replace it then try to open HydraCALC again

 

3b. Or use this link to download a new one (assuming your HES folder is on your C:\ drive)

 

4.  Find the file on your computer (usually the DOWNLOADS folder), then move it to    C:\HES\Common\Ver50 then try to open HydraCALC again
2.
Cause:

Based off solution 1, if you don't have the means to get a replacement file and your file is only missing data, you may be able to "repair" it yourself.
Solution:

0. In your task manager, END TASK all the references to Hyd_Prog.exe

 

1. Go to this folder C:\HES\Common\Ver50

 

2.Find the 'Configuration Settings' file called USER/USER.INI and right-click it.

 

2.  Select 'Open with' and select NOTEPAD.  If not listed, select 'Choose another app' and then select Notepad.  

3. Review the bottom of your file, the last line should be "EOF", if not, the program was interrupted while trying to write the file and the file is incomplete.  

The code below shows the DEFAULT contents of the file, copy what you're missing, paste it into your file then save it.

 

DataPath = C:\Hes\HydraCalc\Ver50\Data\Setup\
DocPath = C:\Hes\HydraCalc\Ver50\Data\Setup\Documentation\
ImportPath = C:\Hes\HydraCalc\Ver50\Data\Setup\ImportExport\
ReportPath = C:\Hes\HydraCalc\Ver50\Data\Setup\Reports\
Cad-R_DataPath = \Hes\HydraCalc\Ver50\Data\Setup_Cad-R\
Cad-R_DocPath = \Hes\HydraCalc\Ver50\Data\Setup_Cad-R\Documentation\
Cad-R_ImportPath = \Hes\HydraCalc\Ver50\Data\Setup_Cad-R\ImportExport\
Cad-R_ReportPath = \Hes\HydraCalc\Ver50\Data\Setup_Cad-R\Reports\
HashKeyValue = 3030
Force = False
Site = na
EOF

 

Thanks Donna K!
Updated: Feb. 27, 2024, 2:47 p.m. Created: Oct. 26, 2021, 5:34 p.m.