When attempting to view a clash from Clash Results, it shows this error: Error creating view

Command Failure for External Command... The symbol is not active

Command Failure for External Command... Category of the element is not supported for element intersection filters

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

Security Error: One of the following conditions is possible

HydraCAD is unable to function under these conditions.

• Lock database needs updating in HydraKEY
• Accounting flag on your account
• Hardware lock not plugged in
• Extra ACAD.RX file found in folder in Support File Search Path
• Sentinel driver is missing
• InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

"AutoLIST Failed!... Please run Listing CheckUps"

This message is shown when running the AutoLIST process, but checkups didn't find any errors AutoLIST Failed

When processing a stock list, the SldReports window reports, "could not find part number for the given pipe type"

Move the window to reveal the Processing Reports window where you'll see which section ID it's having problems with

Clicking OK will report others with similar issues, the process will not complete.

When starting AutoCALC, it stops in the v50 Fuel Gauge at step 1a.4 - Calculating Total Lengths. 

Working on the pipe from node #### to node #### with a fitting string of ...

May be followed by a Runtime Error 13 or Runtime Error 5

Your first step of troubleshooting should be to track down the coordinates of the handles (the 4 to 6 character hex code noted after the word node, or pipe, or fitting.  Search for the command FINDME to get these coordinates.

When starting AutoCALC the v50 Fuel Gauge stops at step 1a.4 plus you get a Run-time error 6; Overflow 

Working on pipe from Node ### to Node ### with a fitting of "?" and a diameter of / pipe type of 0.5 / SCHED-40 where the pipe id = ### 

The "####" values represent handles.  It is recommended you use the FINDME tool to find the coordinates of the handles, this will help narrow down the cause of the error.

May also see a Runtime Error 5, "invalid procedure"

Could not find file, or Unrecognized database format 'C:\HES\HydraCAD\Ver50\AutoListElements\Data\Setup\mdbtrans.mdb'

When starting the Pretty Pipes command, you get an Unhandled Exception error including 'Could not find a part of the path'

Another error may mention blockoffsets.dat

When starting the AutoCALC process, you get this error;

Could not find fitting match for Pump Only/Test Point Please check!!

You also see an Accessing Database window with a partial green progress bar.

No Operating Heads of Flows Found!!  Please check...

No Ribbons / only the HydraCAD Ribbon appears, and no commands work.
Revit could not complete the external command. Could not load file or assembly. The system cannot find the specified file. 

System.IO.DirectoryNotFoundException: Could not find a part of the path

Command failure for external command ... System.IO.FileNotFoundException ... File name 'AWSSDK'

During the install of HydraCAD V56/57/58, the user is greeted with the message below.  Following the both sets of instructions of opening and closing AutoCAD, and running a repair of AutoCAD do not make a difference.  You'll still get the error message.

V56 = R23.X
V57 = R24.X
V58 = R25.X

V57 install will say;

Neither AutoCAD 2021, 2022, 2023 nor 2024 found (missing registry key:

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R24.X).

Please install it before re-running this install

I can't find the 'Sentinel Product Key' for my Gemalto entitlement. 

Initialization Failed... Could not find part of the path

When trying to open the dialogue box to define a Flexible Sprinkler connection, the following message box error appears. 

Could not find file; FSC-INSERTDEFLINE.txt

When trying to insert a sprinkler head, this window pops up;

Pick head insertion point. Pick any point besides endpoint to break into pipe. Can't find file in search path

*Invalid*

Unable to find Default Profile:

The profile specified as the default AutoCAD profile does not exist.  Open AutoCAD, go to Options...  <<Unnamed Profile>>...