Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 1321 View Calculations (AutoCAD Based) Start Autocalcs None Hcad_Env.Ini Error

Keyboard alias "SAC"


After clicking OK in the AutoCalc Setup window and just before the process begins, you get the following error messages;


Problem updating your Hcad_env.ini file.  /n Will try to rebuild file. /r Pick OK then Restart AutoCALC

Your Hcad_env.ini file is possibly corrupted.  This calc will not continue

Card 1320 View Listing (AutoCAD Based) Start Autolist HydraList opens None

After running an Autolist, in HydraLIST and the LINES tab you have a listing tag ID called RM






Card 1319 View HydraKEY (Security and Licensing) Opening Subscription Activation Activation Failure

Subscription cannot be activated at this time.

Card 1318 View HydraCALC (Revit Based) Resize Diameteres None System.Nullreferenceexception:

Card 1317 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Calc loading bar stops completely at step 1a.9

Card 1316 View HydraCALC (Revit Based) Hydraulic Calculations Load Defaults None

When trying to change pipe types, the selection window is blank 

Card 1315 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

This error is unique to version 24.2.001.   When restarting a calcultion that previously failed, after picking the Continue button the program (Revit) totally freezes!!!!

Card 1314 View HydraCAD (Revit Based) Add Device None None

When adding a device the below error appears.

Card 1313 View 3D Modeling (AutoCAD Based) S3D - Raise to 3D None Error Inserting To Block Table

When raising to 3D, you get the following error;

Error inserting to block table HEAD#/HH## to head dictionary

Card 1312 View Template (AutoCAD Based) None None Unknown Command

No error occurs but HydraCAD will not properly load and Hcad commands do not work.  

A quick test is to select the drop menu [File|New], select the template file 'HydraCAD Imperial Default.dwt'.  

The Drawing Setup window should appear but it does not, it loads straight into a blank drawing.

This is what you should see (press F2 to review the text window);

      

 

Instead you only see;

HCAD_ADS r4 functions Loaded.

AutoCAD menu utilities loaded.
Requires an integer between 0 and 32767.

3dFitting registry keys found

Requires an integer between 0 and 32767. 
 

Card 1311 View All products (Security and Licensing) None None None

When a folder sent as a ZIP file is extracted, it's likely all of the files will be blocked by Windows.  This prevents the files from functioning properly. 

 

You can right-click each file, select PROPERTIES then GENERAL then click the UNBLOCK checkbox, however this may be time consuming if many files are blocked.

 

This method will describe how to unblock many files at once.  

Card 1310 View HydraCAD (Revit Based) Hangers None None

When using option Hang To: Bottom of Roof or Floor nothing happens, as well as no hanger lengths showing up when tagging. 

Card 1309 View HydraCALC (Standalone) Calculate None None

No error but the calculation process takes a very long time and is slow.

The process hangs and usually the RAM runs up to 100%.  You'll likely hear the computer's fan rev up.

 

 

Card 1308 View Entitlement (Security and Licensing) None None None

I can't find the 'Sentinel Product Key' for my Gemalto entitlement. 

Card 1307 View Collaborate (AutoCAD Based) None None None

Background changes to gray and navigating drawing becomes sluggish after using the Newforma Konekt add in.

Card 1306 View Opening a Drawing (AutoCAD Based) None None None

Running HydraCAD commands do not work in one drawing, but will work in a different drawing in the same session of AutoCAD/HydraCAD.

Inserting a pipe dimesion gives an 'unknown command' message.

 

Card 1305 View Sprinklers (AutoCAD Based) FSC Setup None Message Box

When attempting to create a new FSC definition, you get this error message.  Clicking OK closes the command

 

Card 1304 View Sprinklers (AutoCAD Based) FSC Setup None Other

When inserting a flexible sprinkler connection (FSC) after its setup, you get two error messages

Error importing hose over size percent, check your FSC dialog properties

Setting Over Percent to 10%

Error importing hose under size percent, check your FSC dialog properties

Setting Under Percent to 20%

 

 

Clicking OK in each window will allow you to continue and insert the FSC detail

Card 1303 View HydraVIEW (Standalone) Process Stock List None Runtime Error

When double-clicking an .HVUF file, you get a Run-time error 321

Invalid file format

Card 1302 View Sprinklers (AutoCAD Based) FSC Insert None None

When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.

 

Even with setting the connection to OVER-DOWN

 

 

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