Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 1394 View Piping (AutoCAD Based) Cap None None

When attempting to insert a cap, it draws the pipe and dimensions it, but it doesn't insert a cap.


However if you draw a test pipe elsewhere, it successfully inserts the cap for you


Card 1393 View Sprinklers (AutoCAD Based) FSC Setup None None

When running the "FSC Setup" to "Create FSC Definition". 
Upon finishing the block definition, the block definition is missing a crucial property for "Hydraulic equivalent length is referenced by:". This field will show blank or the default generic text and did not include the HydraCALC pipe/fitting reference information.

There is a missing HydraCALC "ImportExport" directory.

Default line text:
`Hydraulic equivalent length is referenced by: shortname with length number - longname Listing: FM`


Card 1392 View HydraCAD (Revit Based) Import from the latest Toolbox None None

Error appears after downloading and trying to use Toolbox after an update


Card 1391 View Calculations (AutoCAD Based) Start Autocalcs None Unhandled Exception

When performing AutoCalc, the following error is displayed.

Unhandled Exception... startIndex cannot be larger than the length of string.
(Parameter 'startIndex').


Card 1390 View HydraKEY (Security and Licensing) Release (Subscription) None None

You get an error when opening or closing one of your Hydratec products that is using a Network Subscription for Authorization.  If you have Logged out of HydraKEY while using it, you may get this error, in which case, you must log back in to get access to your product again.

Card 1389 View HydraKEY (Security and Licensing) Release (Subscription) None None

You get an error when opening or closing one of your Hydratec products that is using a Network Subscription for Authorization.  If you have Logged out of HydraKEY while using it, you may get this error, in which case, you must log back in to get access to your product again.

Card 1388 View HydraKEY (Security and Licensing) Release (Subscription) None None

You get an error when opening or closing one of your Hydratec products that is using a Network Subscription for Authorization.  If you have Logged out of HydraKEY while using it, you may get this error, in which case, you must log back in to get access to your product again.

Card 1387 View HydraKEY (Security and Licensing) Release (Subscription) None None

You get a strange error when opening or closing one of your Hydratec products that is using a Network Subscription for Authorization.  If you have Logged out of HydraKEY while using it, you may get this error, in which case, you must log back in to get access to your product again.

Card 1386 View HydraKEY (Security and Licensing) Release (Subscription) None None

You get a strange error when closing one of your Hydratec products that is using a Network Subscription for Authorization.  If you have Logged out of HydraKEY while using it, you may get this error, in which case, you must log back in to get access to your product again.

Card 1385 View HydraKEY (Security and Licensing) Release (Subscription) None None

You get a strange error when closing one of your Hydratec products that is using a Network Subscription for Authorization.  If you have Logged out of HydraKEY while using it, you may get this error, in which case, you must log back in to get access to your product again.

Card 1384 View HydraCALC (Standalone) None None Runtime 6

When editing the cells, you receive the error Run-time error '6', Overflow



Card 1383 View HydraCAD (Revit Based) Delete Pipe None None

Unable to select a pipe or fitting when trying to use the Delete Pipe tool.

Card 1382 View Display (AutoCAD Based) None None None

Autocad seems "jumpy" and the screen occasionally flickers.  Sometimes, an in-progress command will cancel out when the screen jumps

Card 1381 View Standard (AutoCAD Based) Grips None Slow

Customer reports that when trying to move an object by exposing the grips, the process takes a very long time and almost seems like AutoCAD freezes.

"Clicking blocks and dragging by node, doing pipe sizings, etc..."


Card 1380 View HydraKEY (Security and Licensing) Release (Subscription) None None

Error Releasing Cloud Subscription from server:

<A SPECIFIC ERROR WILL DISPLAY HERE>


Card 1379 View HydraKEY (Security and Licensing) Release (Subscription) None None


Released Cloud Subscription on server: (<SUBSIPTION NUMBER>) but failed to release it locally.    This is likely due to decreased privleges to your registry on this machine.

Card 1378 View HydraKEY (Security and Licensing) Using None None


Failed to paint the grid due to corrupt subscription Data.


Card 1377 View HydraCAD (Revit Based) Tag Pipes None Command Failure For External Command

Revit could not complete the external command... The 3D view ownerDBViewId is not locked


Card 1376 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Error placing Reference Points or Demand Area annotation... The 3D view ownerDBViewId is not locked.

Card 1375 View HydraCALC (Revit Based) Hydraulic Calculations Continue 200 Passes

This job has gone 200 or more passes without balancing.


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