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Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
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Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
Card 1321 View | Calculations (AutoCAD Based) | Start Autocalcs | None | Hcad_Env.Ini Error | Keyboard alias "SAC" After clicking OK in the AutoCalc Setup window and just before the process begins, you get the following error messages; Problem updating your Hcad_env.ini file. /n Will try to rebuild file. /r Pick OK then Restart AutoCALC Your Hcad_env.ini file is possibly corrupted. This calc will not continue |
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Card 1320 View | Listing (AutoCAD Based) | Start Autolist | HydraList opens | None | After running an Autolist, in HydraLIST and the LINES tab you have a listing tag ID called RM |
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Card 1319 View | HydraKEY (Security and Licensing) | Opening | Subscription Activation | Activation Failure | Subscription cannot be activated at this time. |
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Card 1318 View | HydraCALC (Revit Based) | Resize Diameteres | None | System.Nullreferenceexception: | ||
Card 1317 View | HydraCALC (Revit Based) | Hydraulic Calculations | Continue | None | Calc loading bar stops completely at step 1a.9 |
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Card 1316 View | HydraCALC (Revit Based) | Hydraulic Calculations | Load Defaults | None | When trying to change pipe types, the selection window is blank |
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Card 1315 View | HydraCALC (Revit Based) | Hydraulic Calculations | Continue | None | This error is unique to version 24.2.001. When restarting a calcultion that previously failed, after picking the Continue button the program (Revit) totally freezes!!!! |
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Card 1314 View | HydraCAD (Revit Based) | Add Device | None | None | When adding a device the below error appears. |
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Card 1313 View | 3D Modeling (AutoCAD Based) | S3D - Raise to 3D | None | Error Inserting To Block Table | When raising to 3D, you get the following error; Error inserting to block table HEAD#/HH## to head dictionary |
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Card 1312 View | Template (AutoCAD Based) | None | None | Unknown Command | No error occurs but HydraCAD will not properly load and Hcad commands do not work. A quick test is to select the drop menu [File|New], select the template file 'HydraCAD Imperial Default.dwt'. The Drawing Setup window should appear but it does not, it loads straight into a blank drawing. This is what you should see (press F2 to review the text window);
Instead you only see; HCAD_ADS r4 functions Loaded. AutoCAD menu utilities loaded. 3dFitting registry keys found Requires an integer between 0 and 32767. |
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Card 1311 View | All products (Security and Licensing) | None | None | None | When a folder sent as a ZIP file is extracted, it's likely all of the files will be blocked by Windows. This prevents the files from functioning properly.
You can right-click each file, select PROPERTIES then GENERAL then click the UNBLOCK checkbox, however this may be time consuming if many files are blocked.
This method will describe how to unblock many files at once. |
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Card 1310 View | HydraCAD (Revit Based) | Hangers | None | None | When using option Hang To: Bottom of Roof or Floor nothing happens, as well as no hanger lengths showing up when tagging. |
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Card 1309 View | HydraCALC (Standalone) | Calculate | None | None | No error but the calculation process takes a very long time and is slow. The process hangs and usually the RAM runs up to 100%. You'll likely hear the computer's fan rev up.
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Card 1308 View | Entitlement (Security and Licensing) | None | None | None | I can't find the 'Sentinel Product Key' for my Gemalto entitlement. |
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Card 1307 View | Collaborate (AutoCAD Based) | None | None | None | Background changes to gray and navigating drawing becomes sluggish after using the Newforma Konekt add in. |
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Card 1306 View | Opening a Drawing (AutoCAD Based) | None | None | None | Running HydraCAD commands do not work in one drawing, but will work in a different drawing in the same session of AutoCAD/HydraCAD. Inserting a pipe dimesion gives an 'unknown command' message.
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Card 1305 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Message Box | When attempting to create a new FSC definition, you get this error message. Clicking OK closes the command
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Card 1304 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Other | When inserting a flexible sprinkler connection (FSC) after its setup, you get two error messages Error importing hose over size percent, check your FSC dialog properties Setting Over Percent to 10% Error importing hose under size percent, check your FSC dialog properties Setting Under Percent to 20%
Clicking OK in each window will allow you to continue and insert the FSC detail |
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Card 1303 View | HydraVIEW (Standalone) | Process Stock List | None | Runtime Error | When double-clicking an .HVUF file, you get a Run-time error 321 Invalid file format |
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Card 1302 View | Sprinklers (AutoCAD Based) | FSC Insert | None | None | When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.
Even with setting the connection to OVER-DOWN
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