Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 1486 View HydraCALC (Standalone) Calculation Summary Calculation Results None

The calculation results shows a pressure requirement which does not show up in the Final Calculation printout

In the example below, 104.344 psi is nowhere in the Calculation Sheets of the printout.


Card 1485 View Portal (Website) None None None

When trying to sign-in to the Hydratec Portal after Confirming your account and entering a password, this error appears when trying to sign in. 

Despite clicking Confirm Account on the Invitation email, and setting up an account and password, an account was never actually created. 


Card 1484 View Installation (Security and Licensing) None None Error 1723

Error 1723. There is a problem with this Windows

Installer package.  GetDriveLetter_Action can't find a .dll.


Card 1483 View HydraCAD (Revit Based) Hangers Brace None

When trying to use the Hangers tool, and insert a Brace, it only allows for a single brace to be added.
It doesn't allow for continuous insertion as intended. 

Card 1482 View HydraLIST (Revit Based) Auto Stocklist None None

Flex Pipes on Armovers list as TG pipes instead of TT 

Card 1481 View HydraCALC Sizer (Standalone) None None None

If experiencing an issue with HydraCalc Sizer please contact support at:

(603) 434-0502
Support@HydraCAD.com

Card 1480 View Hydratec Authorization Manager (HAM) (Security and Licensing) None None None

If experiencing an issue with your license please contact support at:

(603) 434-0502
Support@HydraCAD.com

Card 1479 View Hardware Lock (Security and Licensing) None None None

If experiencing an issue with your physical hardware lock please contact support at:

(603) 434-0502
Support@HydraCAD.com

Card 1478 View View (Revit Based) Floor Plan None None

Pipe fittings in certain views were grayed out and could not be selected, making it impossible to edit or work with them.


Card 1477 View Launching HydraCAD (AutoCAD Based) None None None

Windows 11 Smart App Control is blocking HCADLoader.arx because Windows says it cannot confirm who published the file. HydraCAD then gives Security Error and fails to load its functions. 

Card 1476 View Installation (AutoCAD Based) None None None

During the HydraCAD install, you get an error saying, "InstallShield Wizard - Unable to find HKEY_CLASSES_ROOT\.DWG registry key.  You may need to repair AutoCAD or reinstall it



Card 1475 View Display (AutoCAD Based) None None Bad Argument

Trying the DDL command gives the error; 

Usage: (acad_strlsort <list of strings>)

Error bad argument type: consp nil



Card 1474 View 3D Modeling (AutoCAD Based) S3D - Raise to 3D None Error During Load

When raising to 3D, you get the error message, "Error loading the Error GUI has occurred.  How ironic."


The drawing will raise to 3D, but you won't see the error dialog window.

Trying the Show Model Errors command (SME) produces the same error

Card 1473 View Listing (AutoCAD Based) Start Autolist Freezes Crash

When the OK button is clicked from the AutoLIST Setup window, it'll either hang/freeze or crash with a Fatal Error


Unhandled e0434352h Exception at 25CE17Ah

Card 1472 View 3D Modeling (AutoCAD Based) Show Fittings None Freezes

When raising to 3D, the drawing hangs.  On the progress bar at the bottom, it may be stuck at, "Creating entry for mains database"


If you turn off the Show Fittings in Model option found in the 3D Modeling Settings window (3MO command), it likely will create a model.



The only option is to End Task AutoCAD to stop the process.

Card 1471 View Sprinklers (AutoCAD Based) Select Sprinkler Choose Head Symbol Crash

When setting up a new head, the dialog that displays the head symbols to be selected appears, is empty, and then drawing crashes,



Card 1470 View HydraCALC Sizer (Standalone) Open None Security Error

When attempting to open HydraCALC Sizer, you get this error;


Error:260:0:0

"Well this is new, not sure what's happening with your hardware lock, please get a current 'fix file' from Hydratec"

Card 1469 View Piping (AutoCAD Based) Define Pipe Elevations None Unhandled Exception

Error occurs when using some commands.

Autodesk has released AutoCAD 2025.1.4 & 2026.1.2 updates which breaks HydraCAD. It includes a major programming change by Autodesk that will require a lot of work and a large update by us. That update is being worked on right now, along with a version of HydraCAD for AutoCAD 2027. All are now affected by essentially the same programming change.


BinaryFormatter serialization and deserialization are disabled within this application. See  https://aka.ms/binaryformatter for more information.


Other commands with this error;

Sprinkler Layout dialog (SL command)

Default Dialog Location (DDL command)

Card 1468 View Calculations (AutoCAD Based) Reference Points None None

When viewing a plot, hydraulic reference points in the HYD2 layer have thick text.  Editing lineweights for the layer does not make a difference.


Card 1467 View HydraCAD (Revit Based) Hangers Pick ... Can't Make Type

Error occurs when tying to select any option in the Hangers button


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