Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 1327 View HydraCAD (Revit Based) Insert Pump None Command Failure For External Command

Revit could not complete the external command... Name contains illegal characters


Card 1326 View HydraCALC (Revit Based) Hydraulic Calculations None None

System flow demand exceeds the maximum rated flow...

Card 1325 View HydraCAD (Revit Based) Import Clashes None Command Failure For External Command

Command Failure for External Command... The symbol is not active


Card 1324 View HydraCAD (Revit Based) Find Clashes None None

Command Failure for External Command... Category of the element is not supported for element intersection filters


Card 1323 View HydraCAD (Revit Based) Find Clashes None Command Failure For External Command

Command Failure for External Command... The symbol is not active


Card 1322 View HydraLIST (Revit Based) Auto Stocklist None None

Yellow part numbers that do not list once you return to Revit


Card 1321 View Calculations (AutoCAD Based) Start Autocalcs None Hcad_Env.Ini Error

Keyboard alias "SAC"


After clicking OK in the AutoCalc Setup window and just before the process begins, you get the following error messages;


Problem updating your Hcad_env.ini file.  /n Will try to rebuild file. /r Pick OK then Restart AutoCALC

Your Hcad_env.ini file is possibly corrupted.  This calc will not continue

Card 1320 View Listing (AutoCAD Based) Start Autolist HydraList opens None

After running an Autolist, in HydraLIST and the LINES tab you have a listing tag ID called RM






Card 1319 View HydraKEY (Security and Licensing) Opening Subscription Activation Activation Failure

Subscription cannot be activated at this time.

Card 1318 View HydraCALC (Revit Based) Resize Diameteres None System.Nullreferenceexception:

Card 1317 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Calc loading bar stops completely at step 1a.9

Card 1316 View HydraCALC (Revit Based) Hydraulic Calculations Load Defaults None

When trying to change pipe types, the selection window is blank 

Card 1315 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

This error is unique to version 24.2.001.   When restarting a calcultion that previously failed, after picking the Continue button the program (Revit) totally freezes!!!!

Card 1314 View HydraCAD (Revit Based) Add Device None None

When adding a device the below error appears.

Card 1313 View 3D Modeling (AutoCAD Based) S3D - Raise to 3D None Error Inserting To Block Table

When raising to 3D, you get the following error;

Error inserting to block table HEAD#/HH## to head dictionary

Card 1312 View Template (AutoCAD Based) None None Unknown Command

No error occurs but HydraCAD will not properly load and Hcad commands do not work.  

A quick test is to select the drop menu [File|New], select the template file 'HydraCAD Imperial Default.dwt'.  

The Drawing Setup window should appear but it does not, it loads straight into a blank drawing.

This is what you should see (press F2 to review the text window);

      

 

Instead you only see;

HCAD_ADS r4 functions Loaded.

AutoCAD menu utilities loaded.
Requires an integer between 0 and 32767.

3dFitting registry keys found

Requires an integer between 0 and 32767. 
 

Card 1311 View All products (Security and Licensing) None None None

When a folder sent as a ZIP file is extracted, it's likely all of the files will be blocked by Windows.  This prevents the files from functioning properly. 

 

You can right-click each file, select PROPERTIES then GENERAL then click the UNBLOCK checkbox, however this may be time consuming if many files are blocked.

 

This method will describe how to unblock many files at once.  

Card 1310 View HydraCAD (Revit Based) Hangers None None

When using option Hang To: Bottom of Roof or Floor nothing happens, as well as no hanger lengths showing up when tagging. 

Card 1309 View HydraCALC (Standalone) Calculate None None

No error but the calculation process takes a very long time and is slow.

The process hangs and usually the RAM runs up to 100%.  You'll likely hear the computer's fan rev up.

 

 

Card 1308 View Entitlement (Security and Licensing) None None None

I can't find the 'Sentinel Product Key' for my Gemalto entitlement. 

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