Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 1382 View Display (AutoCAD Based) None None None

Autocad seems "jumpy" and the screen occasionally flickers.  Sometimes, an in-progress command will cancel out when the screen jumps

Card 1381 View Standard (AutoCAD Based) Grips None Slow

Customer reports that when trying to move an object by exposing the grips, the process takes a very long time and almost seems like AutoCAD freezes.

"Clicking blocks and dragging by node, doing pipe sizings, etc..."


Card 1380 View HydraKEY (Security and Licensing) Release (Subscription) None None

Error Releasing Cloud Subscription from server:

<A SPECIFIC ERROR WILL DISPLAY HERE>


Card 1379 View HydraKEY (Security and Licensing) Release (Subscription) None None


Released Cloud Subscription on server: (<SUBSIPTION NUMBER>) but failed to release it locally.    This is likely due to decreased privleges to your registry on this machine.

Card 1378 View HydraKEY (Security and Licensing) Using None None


Failed to paint the grid due to corrupt subscription Data.


Card 1377 View HydraCAD (Revit Based) Tag Pipes None Command Failure For External Command

Revit could not complete the external command... The 3D view ownerDBViewId is not locked


Card 1376 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Error placing Reference Points or Demand Area annotation... The 3D view ownerDBViewId is not locked.

Card 1375 View HydraCALC (Revit Based) Hydraulic Calculations Continue 200 Passes

This job has gone 200 or more passes without balancing.


Card 1374 View Installation (AutoCAD Based) None None None

When trying to install HydraCAD, you get an error;

HydraCAD Version 58 must be installed on this computer before running this update.  Please download and install the full install of v58.



Card 1373 View HydraCALC Sizer (Standalone) None None Run-Time Error 9

When hitting Save, Refresh Drawing or Calculate Results, user gets a Run-time 9 error. AKA Subscript out of Range

Card 1372 View Opening a Drawing (AutoCAD Based) None None None

When opening AutoCAD, you get an error saying "a software problem has AutoCAD to close unexpectedly"

Upon reviewing the file it's crashed on, it shows HCAD_MAKEFIGHANGERLIST as the culprit


Card 1371 View HydraCAD (Revit Based) Connect Pipes Raise Pipe Command Failure For External Command

Revit could not complete the external command... Curve length is too small for Revit's tolerance


Card 1370 View HydraLIST (Revit Based) Auto Stocklist None Hydralist Does Not Open

HydraLIST completes listing process, but will not open.

Card 1369 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Continue button is Grayed out, and I cannot proceed with my calculation.


Card 1368 View Installation (Revit Based) None None Command Failure For External Command


No Ribbons / only the HydraCAD Ribbon appears, and no commands work.
Revit could not complete the external command. Could not load file or assembly. The system cannot find the specified file. 


Card 1367 View HydraCALC (Standalone) Open Runtime 62 Runtime 62

When trying to open a calc job using [File|Open], you get a Run-time error '62': Input past end of file



Card 1365 View HydraCAD (Revit Based) Hangers Dialog Box Missing Detail

When selecting Adjustable Ring Hangers for pipe sizes larger than 8" the detail does not show.

Card 1364 View Build 3D Risers (AutoCAD Based) Viewport None Other

While in your viewport, your riser is visible while in the 2D Wireframe view.  However if you change the Visual Style to Conceptual or Shades of Grey/Shades of Gray, your 3D riser disappears.  You may notice if re-appears if you zoom out.



Card 1363 View HydraVIEW (Standalone) Setup None Unknown Filetype

After printing your data in HydraLIST, when HydraVIEW opens you attempt to change the default printer. 

You get an error "Page Setup - Unknown filetype found 'HLTF'"





Card 1362 View HydraCALC Sizer (Standalone) Open None Runtime Error

When opening HydraCALC SIZER, you get the error;  Run-time error '53': File not found



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