Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
View (card-1269) HydraCAD (Revit Based) Spacing and Layout Insert Sprinklers None

No Error given but Pipes look like theyy are missing after program completion.

View (card-1268) HydraCAD (Revit Based) Configure Head Connect Head None

No Error given but Pipes look like theyy are missing after program completion.

View (card-1266) Calculations (AutoCAD Based) Start Autocalcs Show Flowing Paths None

Flowing Paths dialog box is empty.

View (card-1265) HydraCAD (Revit Based) Add Device Select None

View (card-1264) HydraKEY (Security and Licensing) Refresh HydraKEY Info Button None None

Error Getting Available Subscriptions during refresh or while repopulating the HydraKEY dialogue.

View (card-1263) Entitlement (Security and Licensing) USB Transfer None None

When trying to transfer an Entitlement using the Hydratec Entitlement Transfer Utility ("C:\HES\Common\Entitlement Transfer\HydraEntitlementTransfer.exe") , after plugging in the USB to the "new" computer, you can't see a license to transfer.

 

The recipient does not show up the the window for licenses available to move (top right), but are visible in the bottom right window.

 

View (card-1262) HydraCAD (Revit Based) Hangers None None

DON'T DELETE THIS ONE YET!!!!

The helpful videos for search of SEISMIC has a matching pdf and mp4.  The pdf MUST become an easy access from the help for Hangers.

 

 

This HydraCARD should be deleted once the help file has been updated

View (card-1261) HydraCAD (Revit Based) Cleanup Tags None None

 

View (card-1260) HydraKEY (Security and Licensing) None None Failed To Launch

When trying to open HydraKEY, you see the spash screen, but it eventually times out and the application does not open

View (card-1259) Piping (AutoCAD Based) Rapid Main None Fatal Error

When using Rapid Main or Rapid Line, clicking on the pipe causes a Fatal Error

View (card-1258) HydraCALC (Standalone) Print Final Print None

When printing final, you get this error message

"Error during Cover Sheet print, possibly due to missing .DAT file"

View (card-1257) HydraKEY (Security and Licensing) Using None Security Error

Failure to make conversion for Subscription.(1)

View (card-1256) HydraKEY (Security and Licensing) Using None Security Error

There is an issue with your Subscription ID.(1)

View (card-1255) HydraKEY (Security and Licensing) Using None Security Error

There was a failure to find or convert the subscription Id. (5)

View (card-1254) HydraKEY (Security and Licensing) Using None Security Error

There was a failure to find or convert the subscription Id. (4)

View (card-1253) HydraKEY (Security and Licensing) Using None Security Error

There was a failure to find or convert the subscription Id. (3)

View (card-1252) HydraKEY (Security and Licensing) Using None Security Error

Failed to activate new subscription due to thrown exception.

View (card-1251) HydraKEY (Security and Licensing) Using None Security Error

There was a failure to find or convert the subscription Id. (2)

View (card-1250) HydraKEY (Security and Licensing) Using None Security Error

There was a failure to find or convert the subscription Id (1)

View (card-1249) HydraKEY (Security and Licensing) Using None Security Error

An exception has occured in your Hydratec Security Software suite. This may be an intermittent issue that can be corrected by closing and reopening the software. If it persists, contact Hydratec Support.

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