Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 24 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

At end of AutoCalc steps, Path not Found, HydraCALC does not open

Card 776 View HydraLIST (Standalone) Open Opening Runtime Error

Computer crashed unexpectedly while HydraLIST was open, then when attempting to re-open it, you get the error, Runtime Error 62,

Input past end of file

Card 872 View HydraCALC (Standalone) None None Runtime Error

When opening HydraCALC, user is greeted with

Run-time error 62

Input past end of file

 

Runtime 62 Runtime Error 62

Card 607 View HydraCALC (AutoCAD Based) None None Runtime Error

While trying to open HydraCALC Sizer, user gets an error message saying; Run-time Error 62 Input past end of file Run Time Runtime Error 62 HydraCalc Sizer

Card 1021 View HydraCALC (Standalone) Open Double-Click None

Double-clicking your HydraCALC icon makes nothing happen.  You do not see HydraCALC open onscreen nor on your taskbar.  

 

If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.

If you see entries here, use END TASK to get rid of them.

 

Another option may be that it's on the taskbar but not on your screen.  That means it's open but offscreen. 

See this HydraCARD to fix that issue;  HydraCARD 565 only AFTER you've checked on the solution below.

 

Card 1086 View HydraCAD (Revit Based) Hangers None None

Hangers dialog won't open:

Unhandled exception has occurred... Object reference not set to an instance of an object

Card 807 View Sprinklers (AutoCAD Based) FSC Setup None Unhandled Exception

When trying to open the dialogue box to define a Flexible Sprinkler connection, the following message box error appears. 

Could not find file; FSC-INSERTDEFLINE.txt

Card 781 View Sprinklers (AutoCAD Based) Select Sprinkler Choose Part Number Sprinkler Not Properly Configured

While using the 'Choose Part Number' button to open HydraHEAD Selector and retrieive its description and part number, you get the errors below;

Runtime Error 713, Application-defined or object-defined error

Sprinkler not properly configured.  Please re-select using 'Choose part'

Card 854 View Listing (AutoCAD Based) Start Autolist None Hydracad Error

When starting the AutoLIST process, the message box shown below pops up.  The process "pretends" to continue through, but when HydraLIST opens, it's completely blank.

Card 260 View Launching HydraCAD (AutoCAD Based) None None Security Error

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

 

Security Error:  One of the following conditions is likely;

HydraCAD is unable to function under these conditions

  • Lock database needs updating in HydraKEY
  • Accounting flag on your account
  • Hardware lock not plugged in
  • Extra ACAD.RX file found in folder in Support File Search Path
  • Sentinel driver is missing
  • InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

 

 

Card 1099 View HydraCAD (Revit Based) Resize Diameters None Command Failure For External Command

Revit could not complete the external command... System.ArgumentException

Card 1016 View Collaborate (AutoCAD Based) Navisworks Toolkit None None

After buiding your 3D risers, raising to 3D, exporting to a Persistent Model and Navisworks successfully, your 3D riser is missing, with the exception of the skipoles

Your layers are on and the 3D_DETAIL layer is present, unlocked, thawed and visible, you just can't see the pipe and fittings.  The one customer reporting this said they disappear if the drawing is closed then re-opened.  They'll be visible in viewports as well, just not in 2D view.

 

See this related HydraCARD also;  https://hydracards.hydratecinc.com/cards/card-1144

 

 

Card 1063 View HydraCAD (Revit Based) Add Device None Command Failure For External Command

Command failure for external command ... System.IO.FileNotFoundException ... File name 'AWSSDK'

Card 629 View HydraCALC (AutoCAD Based) None None None

When opening HydraCALC, you get this error.

Startup error

An error has occured during startup. The decimal separator & digit grouping symbols are not set correctly in Control Panel! The digit grouping symbol must be a comma!

 

Card 907 View Installation (AutoCAD Based) None None Registry Problem

During the install of HydraCAD V56/57/58, the user is greeted with the message below.  Following the both sets of instructions of opening and closing AutoCAD, and running a repair of AutoCAD do not make a difference.  You'll still get the error message.

V56 = R23.X
V57 = R24.X
V58 = R25.X

V57 install will say;

Neither AutoCAD 2021, 2022, 2023 nor 2024 found (missing registry key:

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R24.X).

Please install it before re-running this install

 

 

Card 1188 View Launching HydraCAD (AutoCAD Based) Opening None Unhandled Exception

When opening HydraCAD you get the error;

 

Exception in hcadmainbase.arx ARX Command

Unhandled Exception c0000027 (c0000027h) at address aca746e7h

Card 1212 View Ribbon Click (AutoCAD Based) None None Fatal Error

Selecting any button from the AutoCAD ribbon creates the fatal error.  Typing or using a toolbar does not create the error. 

AutoCAD Error Aborting

FATAL ERROR: Unhandled e0434352h Exception at 6C6CCF19h

Sometimes followed by;

AutoCAD Error-abort Error Handler Re-Entered. Exiting now.

The program is missing Tool Palettes and Ribbons.
The drawing may briefly open and then crash.

Card 868 View HydraCALC (Standalone) Open None Corrupt .Wxf

When opening a specific cac file you get this error

Other calc files open fine

Card 728 View HydraLIST (Standalone) None None Runtime Error

Runtime Error 3159: not a valid bookmarkFile has input errors, user gets Runtime error 3159, HydraLIST closes and that file cannot be reopened. runtime error 3159

 

Card 1163 View Listing (AutoCAD Based) Listable Dynamic Block None Registry Problem

Trying to open Listable Dynamic Blocks and you get this error message

 

The problem is, you already have a newer version. 

 

Go to HydraLIST, click [Help|About HydraLIST] to confirm.

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