Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 51 View Calculations (AutoCAD Based) Start Autocalcs Calc Area # None

Water supply test point not connected to a pipe. Reinsert water supply\test point

Card 1195 View HydraCALC (Revit Based) Supply Point None None

No error, but the section's background becomes blue / light blue after placing down the supply point

Card 96 View Calculations (AutoCAD Based) Start Autocalcs None None

Could not find fitting for water supply test point can not match

Card 17 View HydraCAD (Revit Based) Insert Pump None None

Pump is in water supply but no reference point PI

Card 85 View Calculations (AutoCAD Based) Start Autocalcs None None

When starting AutoCalc, the following error message appears: You have more than ONE Water Supply for these calculations... You have more then ONE Water Supply for these calculations... multiple source point

Card 1109 View HydraCALC (Revit Based) Supply Point None Command Failure For External Command

Revit could not complete the external command... No work plane set in current view

Card 824 View HydraCALC (Revit Based) Supply Point Pick Revit Could Not Complete The External Command.

Command Failure for External Command....     Revit could not complete the external command.

Card 926 View HydraCALC (Standalone) None None Failed To Launch

Upon calculating a file, the error message, "Failed to launch C:\HES\Hydratec for revit\programs\calcdiagnose.exe" pops up.

Was preceeded by these messages;

 

Plus this;  Number of Loops -1 and or Nodes with undesignated elevations

Card 5 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Step 1a.6 - Hangs at attaching heads

Card 385 View Sprinklers (AutoCAD Based) Bay Space None Bad Argument

Keyboard alias "BS"

Bayspace preview is not lining up the sprinklers evenly.  Or Bayspace stops working with a "Bad Argument Type 2D/3D point error." message.

Card 121 View Calculations (AutoCAD Based) Start Autocalcs None 0

When starting the AutoCALC process, you get this error;

 

Could not find fitting match for Pump Only/Test Point Please check!!

You also see an Accessing Database window with a partial green progress bar.

No Operating Heads of Flows Found!!  Please check...

 

Card 1007 View HydraKEY (Security and Licensing) Using None Security Error

Cannot get latest Hydrakey update information.

Card 1028 View Sprinklers (AutoCAD Based) Insert Sprinkler None 0

When trying to insert a sprinkler head, this window pops up;

Pick head insertion point. Pick any point besides endpoint to break into pipe. Can't find file in search path

*Invalid*

Card 986 View HydraCALC (Standalone) Calculate Calculation Results Pressure Required Is Negative

When running a calculation, the value for "pressure required" shows a negative value.

 

 

Card 1166 View Launching HydraCAD (AutoCAD Based) Opening None Shortcut Error

When trying to open HydraCAD after a recent install, you get this error or one similar to it;

"Missing shortcut", Windows is searching for acad.exe.  To locate the file yourself, click Browse.

AND

Problem with Shortcut - The item 'acad.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.

Nearest match based on size, date, and type:

Do you want to fix this shortcut to point to this target or do you just want to delete it?

Card 979 View HydraCALC (Standalone) Calculate Calculation Results System Is -Nan(Ind) Psi

After calculating the system, the results show, "Your System Has a Deficit"

System is -nan(ind) psi over the Water Supply Curve

Card 963 View HydraKEY (Security and Licensing) Add New Authorization None Failed To Access Cloud Storage

While trying to authorize the software, the following message pops up; 

 

Failed to access cloud storage.  Error: Unable to load DLL HydraLIB.dll:  The specified module could not be found

Error: A Webexception with status NameResolutionFailure was thrown.

Error: A WebException with status SecureChannelFailure was thrown.

Card 839 View HydraKEY (Security and Licensing) Add New Authorization None Failed Call To Server

A failure to call the Hydratec security server occured. 

-OR-

Hydratec Security Error

FAILED CALL TO SERVER (to Activate): Could not parse request body into json.

 

Card 972 View HydraCALC (Revit Based) Hydraulic Calculations None Hydraulic Calculation - Error

The system flow demand of #### exceeds the maximum rated flow

Card 816 View HydraCALC (Revit Based) Hydraulic Calculations None Error Placing Reference Points Or Demand Area Annotation....

Error placing Reference Points or Demand Area annotation....

 
This error occurs when starting the AutoCALC process.
 
No AutoCALC dialog box will show up.

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