Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 1302 View Sprinklers (AutoCAD Based) FSC Insert None None

When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.

 

Even with setting the connection to OVER-DOWN

 

 

Card 545 View Piping (AutoCAD Based) Line None No Connectable Heads

No connectable heads message comes up, even when there are obviously heads that can be connected. Can also be error stating Please re-select line away from other lines

Card 1007 View HydraKEY (Security and Licensing) Using None Security Error

Cannot get latest Hydrakey update information.

Card 1122 View Sprinklers (AutoCAD Based) FSC Insert None None

No error reported for FSC even when maximum length is clearly exceeded

 

If you view the FSC properties, it's possible the HoseLength and MaxNumberOfBends values are not set.

Card 1023 View Sprinklers (AutoCAD Based) FSC Setup None Error During Load

When attempting to create a Flexible Connection you get these errors;

Then this;

Could not find file FSC-INSERTDEFLINE.txt

Card 501 View Sprinklers (AutoCAD Based) FSC Setup None None

Registry bug. When the FSC command is used for the VERY first time, if the drawing is saved to a drive other than the local drive, you *may* get this error.

Card 1116 View HydraCAD (Revit Based) Spacing and Layout None None

After using the Spacing and Layout tool, the pipes and sprinklers are modeled but are not connected properly to each other. 

Card 31 View HydraCAD (Revit Based) Spacing and Layout Pick ... None

When using connect heads to pipes AND the family Fire Protection Lines Threaded AND connecting three (3) or more sprinklers, one (1) pipe segment disappears during the command.

Card 1304 View Sprinklers (AutoCAD Based) FSC Setup None Other

When inserting a flexible sprinkler connection (FSC) after its setup, you get two error messages

Error importing hose over size percent, check your FSC dialog properties

Setting Over Percent to 10%

Error importing hose under size percent, check your FSC dialog properties

Setting Under Percent to 20%

 

 

Clicking OK in each window will allow you to continue and insert the FSC detail

Card 1022 View Sprinklers (AutoCAD Based) FSC Setup None Error During Load

When starting the process to insert a Flexible Sprinkler Connection, you get the error message above;

An error occurred reading the FSC-Selections.txt

 

Card 878 View Sprinklers (AutoCAD Based) FSC Setup None Input String Was Not In A Correct Format

When defining a flexible sprinkler connection, the following error is raised ("Input string was not in a correct format"):

Card 807 View Sprinklers (AutoCAD Based) FSC Setup None Unhandled Exception

When trying to open the dialogue box to define a Flexible Sprinkler connection, the following message box error appears. 

Could not find file; FSC-INSERTDEFLINE.txt

Card 465 View Piping (AutoCAD Based) Stacked Riser Nipples None None

stacked rn connects to first pipe and misses second pipe leaving a pipe going up to nowhere. this is caused by a floor boundary with a negative elevation adn computer generated VP

Card 268 View Launching HydraCAD (AutoCAD Based) Purge None Fatal Error

A sprinkler head is drawn in space and is not connect to anything. When the drawing is raised a Hydrafitting (cap) is placed on the head. if the purge command is invoked it will cause a fatal error. Fatal error Purge V51

Card 523 View Launching HydraCAD (AutoCAD Based) None None None

change in autocad version change in the network change in your connection to the network error 15.570.0 Will not open any

Card 963 View HydraKEY (Security and Licensing) Add New Authorization None Failed To Access Cloud Storage

While trying to authorize the software, the following message pops up; 

 

Failed to access cloud storage.  Error: Unable to load DLL HydraLIB.dll:  The specified module could not be found

Error: A Webexception with status NameResolutionFailure was thrown.

Error: A WebException with status SecureChannelFailure was thrown.

Card 839 View HydraKEY (Security and Licensing) Add New Authorization None Failed Call To Server

A failure to call the Hydratec security server occured. 

-OR-

Hydratec Security Error

FAILED CALL TO SERVER (to Activate): Could not parse request body into json.

 

Card 356 View Launching HydraCAD (AutoCAD Based) None None None

One or more toolbars cannot be found after selecting a menu or command. This happens because the toolbar is being opened 'off screen'. This usually happens when the computer has a dual monitor but the 2nd monitor isn't currently connected. -TOOLBAR Missing Toolbar

Card 1014 View 3D Modeling (AutoCAD Based) Show System Model None Sprinkler On Floor

When making a 3D model, the sprinkler heads appear on the floor.

Card 381 View Listing (AutoCAD Based) New Tag None None

??? Error when picking NewTag button. Connection Failed listing tags

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