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Ribbon/Toolbar (software) | Button | Function | Error Type | Message | ||
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Ribbon/Toolbar (software) | Button | Function | Error Type | Message | ||
Card 1302 View | Sprinklers (AutoCAD Based) | FSC Insert | None | None | When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.
Even with setting the connection to OVER-DOWN
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Card 545 View | Piping (AutoCAD Based) | Line | None | No Connectable Heads | No connectable heads message comes up, even when there are obviously heads that can be connected. Can also be error stating Please re-select line away from other lines |
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Card 1007 View | HydraKEY (Security and Licensing) | Using | None | Security Error | Cannot get latest Hydrakey update information. |
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Card 1122 View | Sprinklers (AutoCAD Based) | FSC Insert | None | None | No error reported for FSC even when maximum length is clearly exceeded
If you view the FSC properties, it's possible the HoseLength and MaxNumberOfBends values are not set. |
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Card 1023 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Error During Load | When attempting to create a Flexible Connection you get these errors; Then this; Could not find file FSC-INSERTDEFLINE.txt |
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Card 501 View | Sprinklers (AutoCAD Based) | FSC Setup | None | None | Registry bug. When the FSC command is used for the VERY first time, if the drawing is saved to a drive other than the local drive, you *may* get this error. |
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Card 1116 View | HydraCAD (Revit Based) | Spacing and Layout | None | None | After using the Spacing and Layout tool, the pipes and sprinklers are modeled but are not connected properly to each other. |
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Card 31 View | HydraCAD (Revit Based) | Spacing and Layout | Pick ... | None | When using connect heads to pipes AND the family Fire Protection Lines Threaded AND connecting three (3) or more sprinklers, one (1) pipe segment disappears during the command. |
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Card 1304 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Other | When inserting a flexible sprinkler connection (FSC) after its setup, you get two error messages Error importing hose over size percent, check your FSC dialog properties Setting Over Percent to 10% Error importing hose under size percent, check your FSC dialog properties Setting Under Percent to 20%
Clicking OK in each window will allow you to continue and insert the FSC detail |
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Card 1022 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Error During Load | When starting the process to insert a Flexible Sprinkler Connection, you get the error message above; An error occurred reading the FSC-Selections.txt
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Card 878 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Input String Was Not In A Correct Format | When defining a flexible sprinkler connection, the following error is raised ("Input string was not in a correct format"): |
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Card 807 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Unhandled Exception | When trying to open the dialogue box to define a Flexible Sprinkler connection, the following message box error appears. Could not find file; FSC-INSERTDEFLINE.txt |
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Card 465 View | Piping (AutoCAD Based) | Stacked Riser Nipples | None | None | stacked rn connects to first pipe and misses second pipe leaving a pipe going up to nowhere. this is caused by a floor boundary with a negative elevation adn computer generated VP |
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Card 268 View | Launching HydraCAD (AutoCAD Based) | Purge | None | Fatal Error | A sprinkler head is drawn in space and is not connect to anything. When the drawing is raised a Hydrafitting (cap) is placed on the head. if the purge command is invoked it will cause a fatal error. Fatal error Purge V51 |
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Card 523 View | Launching HydraCAD (AutoCAD Based) | None | None | None | change in autocad version change in the network change in your connection to the network error 15.570.0 Will not open any |
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Card 963 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Failed To Access Cloud Storage | While trying to authorize the software, the following message pops up;
Failed to access cloud storage. Error: Unable to load DLL HydraLIB.dll: The specified module could not be found Error: A Webexception with status NameResolutionFailure was thrown. Error: A WebException with status SecureChannelFailure was thrown. |
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Card 839 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Failed Call To Server | A failure to call the Hydratec security server occured. -OR- Hydratec Security Error FAILED CALL TO SERVER (to Activate): Could not parse request body into json.
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Card 356 View | Launching HydraCAD (AutoCAD Based) | None | None | None | One or more toolbars cannot be found after selecting a menu or command. This happens because the toolbar is being opened 'off screen'. This usually happens when the computer has a dual monitor but the 2nd monitor isn't currently connected. -TOOLBAR Missing Toolbar |
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Card 1014 View | 3D Modeling (AutoCAD Based) | Show System Model | None | Sprinkler On Floor | When making a 3D model, the sprinkler heads appear on the floor. |
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Card 381 View | Listing (AutoCAD Based) | New Tag | None | None | ??? Error when picking NewTag button. Connection Failed listing tags |
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