Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 97 View Calculations (AutoCAD Based) Reference Points None None

1. Inserting a hydraulic reference point doesn't erase an existing ref point at the same location

2. New ref points in HydraCALC are not using the values of the HYD ref points.

Card 1403 View HydraCALC (Revit Based) All Ref Points None None

When I use Pretty Sprinklers, all the nodes that were attached to my sprinklers when using All Ref Points disappeared. 
When trying to get them back by re-running 
All Ref Points, they don't reappear.

Card 840 View Calculations (AutoCAD Based) Start Autocalcs Finish Area None

AutoCALC is creating extra node points where there shouldn't be.  In the image below, node 45 shouldn't be created as there's neither a flowing head nor a change in diameter at that point.

 

'extra node'

'extra ref point'

'extra reference point'

'refpt'

Card 1402 View HydraCAD (Revit Based) Pretty Sprinklers None None

When I use Pretty Sprinklers, all the nodes that were attached to my sprinklers when using All Ref Points disappeared. 
When trying to get them back by re-running 
All Ref Points, they don't reappear.

Card 1376 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Error placing Reference Points or Demand Area annotation... The 3D view ownerDBViewId is not locked.

Card 11 View HydraCALC (Revit Based) Hydraulic Calculations Continue 1a.1

Step 1a.1 - Error box - missing Pipe Type pointing to Ref 1 & Ref 2

can also be Step 1a.4

Card 391 View Calculations (AutoCAD Based) Dummy Reference Points None None

Dummy reference points cannot find the dummy ref point block in the drawing's block table. **Possible there's a missing registry entry** Dialog box 52.04

Card 70 View Calculations (AutoCAD Based) Start Autocalcs Calc Area # Duplicated Hydraulic Ref Point

 

Step 1a.10 - "Attaching Node 2 Elevations" User ID Duplicated Dwg ID Dup for User ID

Duplicated hydraulic ref points

 

 

Card 526 View Calculations (AutoCAD Based) Reference Points None None

Bad ref point block Dialog box

Card 356 View Launching HydraCAD (AutoCAD Based) None None None

One or more toolbars cannot be found after selecting a menu or command.

This happens because the toolbar is being opened 'off screen'. This usually happens when the computer has a dual monitor but the 2nd monitor isn't currently connected. 

Card 95 View 3D Modeling (AutoCAD Based) Show System Model None None

After raising to 3D, you see green lines extending from (0,0,0) to points on the drawing


You can erase the green lines and continue on, this is an annoyance and inconvenience but not really a problem.


Card 1173 View Piping (AutoCAD Based) Insert One RN None Other

When you insert your vertical pipe/riser nipple, you see the text "HCAD/D_UNITS" as the diameter's suffix

Card 736 View HydraLIST (Standalone) Process None Runtime Error

Missing install path in the registry runtime error 48 48

Card 1021 View HydraCALC (Standalone) Open Double-Click None

Double-clicking your HydraCALC icon makes nothing happen.  You do not see HydraCALC open onscreen nor on your taskbar.  HydraCALC does not open other than in the task manager.

 


If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.



 

Another possibility may be that it's on the taskbar but not on your screen.  That means it's open but offscreen. 

See this HydraCARD to fix that issue;  HydraCARD 565 only AFTER you've checked on the solution below.

 

Card 1409 View Opening a Drawing (AutoCAD Based) None None Dao Server

When trying to open a drawing file, you get this error; 


DAO Server - Error DBOpen4

Call from 'hcad_fignames'.

Path:'C:\HES\HydraCAD\Ver50\AutoListElements\Data\Setup\MdbTRANS.mdb'

DAO Error:  Unrecognized database format

C:\HES\HydraCAD\Ver50\AutoListElements\Data\Setup\mdbtrans.mdb'

When you click OK, AutoCAD crashes out

Card 1407 View Plot (AutoCAD Based) Plot None None

When plotting to Bluebeam document, some HydraCAD drawing entities show up blacked out.

AutoCAD view;


PDF generated by Bluebeam;


Card 1408 View HydraCALC (Standalone) Open Runtime 62 None

When re-opening a calc file generated by Hcad for Revit, you get a Runtime-error 62, Input past end of file


Followed by an 'error during load_data' message.


NOTE:  After clicking OK, the job will open to blank data.  Close the file.

DO NOT CLICK 'YES' TO SAVE YOUR DATA otherwise you will lose all your data and there is no way to recover it.


Card 1061 View HydraCALC (Revit Based) Hydraulic Calculations Continue Runtime Error

Calculation stops at Step 1a.4 - calcing total lengths

Can be accompanied with a "Runtime error 5 - invalid procedure call or argument" or "Runtime error 6 - overflow"

Card 1091 View Installation (Revit Based) None None None

Greyed out options in the Addin Assistant and ribbons do not appear in Revit

Card 1081 View 3D Modeling (AutoCAD Based) Show System Model None Please Switch To System Model

When attempting to create a 3D model, you get the error; Please switch to System Model to Annotate Drops and Sprigs plus

System.NullReferenceException: Object reference not set to an instance of an object

at HCADexports.RevitConversion.create_hydrapipes_from_db()

at HCADexports.RevitConversion.create_hydrafittings_from_db(List'1 pipes, List'1 heads)

 

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