Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 858 View HydraCAD (Revit Based) Spacing and Layout New Head from Selector Value Cannot Be Null

When selecting a new sprinkler from the Head Selector, after selecting Temp & Finish and upon pressing Select Head:

Value cannot be null ...Parameter name: loadedFamily

 

 

Card 857 View HydraCAD (Revit Based) Import Clashes None None

The function sort of worked but there were way more clashes in Navisworks than showed up in Revit.

-or-

Creating a .nwc file exports for Navisworks with "Convert Element ID's" box checked from Revit does not respect the ID in Revit proper.  These element’s ID in Navisworks and Revit are different for the same element.

Card 856 View HydraCALC Sizer (Standalone) Open None Runtime Error

When trying to open HydraCALC Sizer, a 'run-time error 76', Path not found error pops up and the program doesn't open.

Card 855 View HydraCALC (Standalone) Info Sheet None Runtime Error

When attempting to view the Info Sheet, the following error message pops up

Card 854 View Listing (AutoCAD Based) Start Autolist None Hydracad Error

When starting the AutoLIST process, the message box shown below pops up.  The process "pretends" to continue through, but when HydraLIST opens, it's completely blank.

Card 853 View 3D Modeling (AutoCAD Based) Show System Model None None

The process to make the 3D model takes less than 1 millisecond and says it's successful, but after switching to the isometric view, no 3D pipes have been created.  


Drawing successfully elevated to 3D. No errors were found

ALSO SEE;

HydraCARD: #389

https://hydracards.hydratecinc.com/cards/card-389

Card 852 View HydraCAD (Revit Based) Sleeves Pick None

No error ...  Just no Sleeve

Card 850 View HydraCALC (Standalone) None None None

A grid system was processed from HydraCAD to HydraCALC but the calc file did not have L (left) and R (right) markers for autopeaking.

 

 

 

Card 849 View Launching HydraCAD (AutoCAD Based) Opening None Semantic Errors In Hd_Input.Dcl

Semantic error(s) in DCL

Card 848 View HydraCALC (Standalone) Calculation Summary Calculation Results None

Calculation runs through but flow & pressure summary are jibberish.  Such as a 'Flow required of 1.#QO gpm'

Card 847 View Launching HydraCAD (AutoCAD Based) Save None Other

Trying the SAVE or QSAVE or SAVE AS command in AutoCAD fails

"One or more objects in this drawing cannot be saved to the specified format.  The operation was not completed and no file was created."

Card 846 View Calculations (AutoCAD Based) Start Autocalcs Calc Area # J19380

Just after starting the Autocalc Settings, the dialog box as shown below pops up and the process stops.  

Something went wrong!  Error Code J19380

Card 845 View HydraCALC Sizer (Standalone) Calculate None None

Running the 'Calculate Results' command locks up HydraCALC Sizer.

Card 844 View 3D Modeling (AutoCAD Based) System Boundary None Fatal Error

When trying to insert a System Boundary, the user gets these messages.

 

Card 843 View Head Selector (Standalone) Open None Runtime Error

 

Card 842 View Launching HydraCAD (AutoCAD Based) Display Status Line None

When user moves mouse around, Status bar moves around and displaces Paper Space tabs

Card 841 View HydraCAD Residential (AutoCAD Based) Installation Installing Many

Difficulty installing or difficulty opening HCAD-R after installing.  This is a 40 step description of the installation process which lists potential errors and how to overcome them to complete the installation and configuration.

Card 840 View Calculations (AutoCAD Based) Start Autocalcs Finish Area None

AutoCALC is creating extra node points where there shouldn't be.  In the image below, node 45 shouldn't be created as there's neither a flowing head nor a change in diameter at that point.

 

'extra node'

'extra ref point'

'extra reference point'

'refpt'

Card 839 View HydraKEY (Security and Licensing) Add New Authorization None Failed Call To Server

A failure to call the Hydratec security server occured. 

-OR-

Hydratec Security Error

FAILED CALL TO SERVER (to Activate): Could not parse request body into json.

 

Card 838 View HydraLIST (Revit Based) Create Stocklist None Revit Could Not Complete The External Command.

Revit could not complete the external command     System.NullReferenceException

 

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