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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 946 View Listing (AutoCAD Based) Start Autolist None None

When running an autolist, you're no longer getting the listing tag IDs such as MAIN A.1, MAIN A.2, MAIN A.3, etc show up on your drawing.  It only shows the original tag of MAIN A 

Same can be said for line tags #LN1.1, #LN1.2, etc

Card 1474 View 3D Modeling (AutoCAD Based) S3D - Raise to 3D None Error During Load

When raising to 3D, you get the error message, "Error loading the Error GUI has occurred.  How ironic."


The drawing will raise to 3D, but you won't see the error dialog window.

Trying the Show Model Errors command (SME) produces the same error

Card 1478 View View (Revit Based) Floor Plan None None

Pipe fittings in certain views were grayed out and could not be selected, making it impossible to edit or work with them.


Card 260 View Launching HydraCAD (AutoCAD Based) None None Security Error

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

 

Security Error: One of the following conditions is possible

HydraCAD is unable to function under these conditions.

  • Lock database needs updating in HydraKEY
  • Accounting flag on your account
  • Hardware lock not plugged in
  • Extra ACAD.RX file found in folder in Support File Search Path
  • Sentinel driver is missing
  • InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

 

Card 1472 View 3D Modeling (AutoCAD Based) Show Fittings None Freezes

When raising to 3D, the drawing hangs.  On the progress bar at the bottom, it may be stuck at, "Creating entry for mains database"


If you turn off the Show Fittings in Model option found in the 3D Modeling Settings window (3MO command), it likely will create a model.



The only option is to End Task AutoCAD to stop the process.

Card 389 View 3D Modeling (AutoCAD Based) Show System Model None None

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Card 986 View HydraCALC (Standalone) Calculate Calculation Results Pressure Required Is Negative

When running a calculation, the value for "pressure required" shows a negative value.

 

 

Card 176 View Listing (AutoCAD Based) Start Autolist None Failed To Launch

"AutoLIST Failed!... Please run Listing CheckUps"

 

This message is shown when running the AutoLIST process, but checkups didn't find any errors AutoLIST Failed

Card 1457 View HydraCALC (Revit Based) All Ref Points None System.Nullreferenceexception:

When trying to add reference points, none are added and this error shows:


Card 1406 View HydraCALC (Standalone) Print Final Print None

When printing final, your outside hose demand after the pump isn't included in the total flow.



In the example above, the system demand is 1274 gpm is represented by point D2/D3.  The outside hose adds up to another 250 gpm but there isn't another marker at 1524 gpm


*Please note, while the Demand summary at the top shows D3 as a point, since D2 and D3 are the same value, the graph will only show point D2.

Card 660 View HydraCALC (Standalone) Calculate Calculating Process Error

Primary calc results are shown, and when selecting OK to continue back to the calc input screen, the two messages below are displayed, twice;

 

"The designated source node was not found in the list of pipes" OK

"Calculation failed for an unknown reason" OK

Process Error Hydcalc

Card 1437 View Build 3D Risers (AutoCAD Based) Insert Fitting Via Parts Tree None Block Is Missing

When trying to insert a valve type fitting from the parts tree, you get the error; 

Still!!! Block ### is missing.  Please insert manually.

However checking the database for the drawing file shows it exists.

Card 1372 View Opening a Drawing (AutoCAD Based) None None None

When opening AutoCAD, you get an error saying "a software problem has AutoCAD to close unexpectedly"

Upon reviewing the file it's crashed on, it shows HCAD_MAKEFIGHANGERLIST as the culprit


Card 1453 View Launching HydraCAD (AutoCAD Based) None None Unhandled Exception

When opening Hydracad you get the following error:

Unhandled exception has occurred in a component in your

application. If you click Continue, the application will ignore this error

and attempt to continue.

 

Retrieving the COM class factory for component with CLSID

{44D62FAE-67A7-4131-BF38-489CDFE44738} failed due to the

following error: 80070005 Access is denied. (Exception from

HRESULT: 0x80070005 (E_ACCESSDENIED)).

Card 803 View 3D Modeling (AutoCAD Based) Show System Model None Fatal Error

When attempting to 'Show Fittings' (SHF command), user gets an AutoCAD Fatal Error.

Create 3D Model causes a fatal error

 Or no error at all.  Autocad freezes then crashes without an error other than the AutoCAD Error Report

A software problem has caused AutoCAD to close unexpectedly

Card 1191 View Listing (AutoCAD Based) Start Autolist None Fatal Error

When attempting to 'Start AutoLIST' (SAL command), user gets an AutoCAD Fatal Error.


Or no error at all.  Autocad freezes then crashes without an error other than the AutoCAD Error Report

A software problem has caused AutoCAD to close unexpectedly

 

Card 1407 View Plot (AutoCAD Based) Plot None None

When plotting to Bluebeam document, some HydraCAD drawing entities show up blacked out.

AutoCAD view;


PDF generated by Bluebeam;


Card 1346 View Display (AutoCAD Based) None None None

Blocks with wipeouts are showing the wipeout rectangle 




Card 1396 View Listing (AutoCAD Based) New Tag None Invalid Color Number

When inserting a listing tag on a pipe, you get the error, "Invalid color number"


Card 1447 View HydraLIST (Revit Based) Auto Stocklist None None

Auto Stocklist hangs / freezes without a stocklist shown, or displays this error: 
Processing Autolist... (Not Responding) ... Adding data to .HLF file


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