List of available hangers is blank or very short...

Missing Basic Adjustable Ring Hanger

Missing Hanger Families

Trying run a calculation as stand-alone, or via AutoCAD/AutoCALC or Revit/AutoCALC, you get this error message;

Run-time error 339:  Runtime error 339  Runtime 339
Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid

It's likely a job without a pump works, but one with a pump crashes
 

During the install of HydraCAD V56/57/58, the user is greeted with the message below.  Following the both sets of instructions of opening and closing AutoCAD, and running a repair of AutoCAD do not make a difference.  You'll still get the error message.

V56 = R23.X
V57 = R24.X
V58 = R25.X

V57 install will say;

Neither AutoCAD 2021, 2022, 2023 nor 2024 found (missing registry key:

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R24.X).

Please install it before re-running this install

The following sprinkler tags are not loaded ...

Unable to import from the latest toolbox. I check all of the boxes in the “update” window but the “continue “, ”help”, and “cancel” options do not appear at the bottom.

When trying to print final, the dialog box HydraVIEW, Run-time error 9, Subscript out of range

During the install of HydraCAD the following message(s) pop up;

"Unable to Create HydraCAD Shortcut" "Unable to find registry,"

"HKEY_CLASSES_ROOT\AutoCAD.Drawing.#\protocol\StdFileEditing\server"

The version of AutoCAD will determine the number following the word 'Drawing' in the registry path.

AutoCAD 2022 = 24.1

AutoCAD 2021 = 24.0

AutoCAD 2020 = 23.1

AutoCAD 2019 = 23.0

AutoCAD 2018 = 22.0

"Unable to find default profile" "The default profile 'HydraCADVersion56' 'HydraCADVersion57' does not exist.

When trying to edit the company information by going to the menu [Utilities|Alter Company Information], you get the error saying, "Error trying to edit company information", Please get a copy of {\...\Company1.dat} onto this computer".

Missing first outlet

Final printout pages in HydraVIEW have data which looks 'smushed', or overlapping, or compressed together or garbled.

Runtime Error 6: Overflow    Calculating Head 1 of 24...

When attempting to open HydraVIEW, nothing happens.  Go to the Windows START button, scroll down to the letter H, select Hydratec v50 Software, then select HydraVIEW.  It should open to a blank job, but if nothing happens, see below for the possible solution.

You can also manually attempt to navigate to this folder, then double-click HydraVIEW.EXE;

"C:\HES\Common\Ver50\HydraVIEW.EXE"

Also see the 3rd solution in card #887 if you're having a problem printing final from HydraCALC.

When attempting to process a stock list, nothing happens and HydraVIEW doesn't open.

You can test this by trying to manually open stand-alone HydraVIEW.  Go to the Windows START button, scroll down to the letter H, select Hydratec v50 Software, then select HydraVIEW.  It should open to a blank job, but if nothing happens, see below for the possible solution. 

You can also manually attempt to navigate to this folder, then double-click HydraVIEW.EXE then double-click it.

"C:\HES\Common\Ver50\HydraVIEW.EXE"

If stand-alone HydraVIEW does open, see this HydraCARD;

When attempting to print a final calc, nothing happens and HydraVIEW doesn't open.

You can test this by trying to manually open HydraVIEW.  Go to the Windows START button, scroll down to the letter H, select Hydratec v50 Software, then select HydraVIEW.  It should open to a blank job, but if nothing happens, see below for the possible solution.

You can also manually attempt to navigate to this folder, then double-click HydraVIEW.EXE;

"C:\HES\Common\Ver50\HydraVIEW.EXE"

Runtime Error 6 when Attaching Fittings

Fitting is a RED. COUPLING @ node DAB0C connected to pipes D9FE8 :D9FE2.

Trying to run a auto calc from a drawing.  How do I find the referenced pipes?

bad argument type: numberp: nil

Could not determine size order...

When trying to add information for a new company [Utilities|Alter Company Info], you get the error message; 

"Missing company data file" "Error trying to edit company information" "Please get a copy of Company1.dat"