Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Message
Ribbon/Toolbar (software) Button Function Error Type Message
Card 1213 View HydraCALC (Revit Based) Hydraulic Calculations Return To Revit None

No error, but after returning to Revit, no demand info block turns up. 

Card 25 View HydraCALC (Revit Based) Hydraulic Calculations Return To Revit None

Error placing reference points or demand area annotation...... System.IndexOutOfRangeException: Index was outside the bounds of the array "Make Pipe Type Info Array String"

Card 401 View HydraCALC (Standalone) Print Final None None

1. The info sheet has symbols when it is expecting a number or blank, i.e. "Rack Sprinkler Demand" is N/A instead of blank or 0. Error:Bad Argument 52.02+

Card 1326 View HydraCALC (Revit Based) Hydraulic Calculations None None

System flow demand exceeds the maximum rated flow...

Card 854 View Listing (AutoCAD Based) Start Autolist None Hydracad Error

When starting the AutoLIST process, the message box shown below pops up.  The process "pretends" to continue through, but when HydraLIST opens, it's completely blank.

Card 1099 View HydraCAD (Revit Based) Resize Diameters None Command Failure For External Command

Revit could not complete the external command... System.ArgumentException

Card 1314 View HydraCAD (Revit Based) Add Device None None

When adding a device the below error appears.

Card 1063 View HydraCAD (Revit Based) Add Device None Command Failure For External Command

Command failure for external command ... System.IO.FileNotFoundException ... File name 'AWSSDK'

Card 926 View HydraCALC (Standalone) None None Failed To Launch

Upon calculating a file, the error message, "Failed to launch C:\HES\Hydratec for revit\programs\calcdiagnose.exe" pops up.

Was preceeded by these messages;

 

Plus this;  Number of Loops -1 and or Nodes with undesignated elevations

Card 1300 View HydraCAD (Revit Based) Spacing and Layout Insert Sprinklers Command Failure For External Command

Revit could not complete the external command... Object Reference not set to an instance of an object.

Card 1007 View HydraKEY (Security and Licensing) Using None Security Error

Cannot get latest Hydrakey update information.

Card 1220 View Installation (Security and Licensing) None None Error 1500

When attempting to run the HydraKEY install, the install fails to run with Error 1500.  Two instances of the install appear in the task manager.  Neither completes succesfully.  Killing one of them closes them both.

Card 963 View HydraKEY (Security and Licensing) Add New Authorization None Failed To Access Cloud Storage

While trying to authorize the software, the following message pops up; 

 

Failed to access cloud storage.  Error: Unable to load DLL HydraLIB.dll:  The specified module could not be found

Error: A Webexception with status NameResolutionFailure was thrown.

Error: A WebException with status SecureChannelFailure was thrown.

Card 1013 View HydraKEY (Security and Licensing) UPDATE None Security Error

Authorization Updater Failed.

Card 1232 View HydraKEY (Security and Licensing) Using None None

Failed to get Hardware ID (CPU).  Error: <Reason for Failure>

Failed to get Hardware ID (BIOS).  Error: <Reason for Failure>

Failed to get Hardware ID (MOTHERBOARD).  Error: <Reason for Failure>

Failed to get Hardware ID (USERNAME).  Error: <Reason for Failure>

Card 839 View HydraKEY (Security and Licensing) Add New Authorization None Failed Call To Server

A failure to call the Hydratec security server occured. 

-OR-

Hydratec Security Error

FAILED CALL TO SERVER (to Activate): Could not parse request body into json.

 

Card 528 View Launching HydraCAD (AutoCAD Based) None None None

Win10 update broke it (per AutoDesk) Graphics Win10

Card 512 View Launching HydraCAD (AutoCAD Based) None None None

Windows 10 update n/a Dialog box Acad 2016+

Card 972 View HydraCALC (Revit Based) Hydraulic Calculations None Hydraulic Calculation - Error

The system flow demand of #### exceeds the maximum rated flow

Card 816 View HydraCALC (Revit Based) Hydraulic Calculations None Error Placing Reference Points Or Demand Area Annotation....

Error placing Reference Points or Demand Area annotation....

 
This error occurs when starting the AutoCALC process.
 
No AutoCALC dialog box will show up.

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