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| Ribbon/Toolbar (software) | Button | Function | Error Type | Description | ||
|---|---|---|---|---|---|---|
| Ribbon/Toolbar (software) | Button | Function | Error Type | Description | ||
| Card 417 View | Launching HydraCAD (AutoCAD Based) | None | None | None | One cause is the installation of Cyber Ark Other causes are unknown. Two possible solutions see below. n/a Dialog window Acad 2015 |
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| Card 242 View | Launching HydraCAD (AutoCAD Based) | None | None | None | The problem is not necessarily with the number of paths, but rather the number of characters in all the paths combined. The values entered here are combined and stored in the AutoCAD system variable (SYSVAR) named ACADPREFIX. Support file path OPTIONS |
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| Card 433 View | Launching HydraCAD (AutoCAD Based) | Save | None | None | 1) Drawing is on network, possibly with not much space left 2) Errors in drawing |
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| Card 485 View | Launching HydraCAD (AutoCAD Based) | None | None | None | The customer cannot activate the software. Each users name and email needs to be registered in the customers Autodesk Account in order to use the Autodesk Desktop Subscriptions. registration |
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| Card 963 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Failed To Access Cloud Storage | While trying to authorize the software, the following message pops up;
Failed to access cloud storage. Error: Unable to load DLL HydraLIB.dll: The specified module could not be found Error: A Webexception with status NameResolutionFailure was thrown. Error: A WebException with status SecureChannelFailure was thrown. |
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| Card 1013 View | HydraKEY (Security and Licensing) | UPDATE | None | Security Error | Authorization Updater Failed.
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| Card 1232 View | HydraKEY (Security and Licensing) | Using | None | None |
Failed to get Hardware ID (CPU). Error: <Reason for Failure> Failed to get Hardware ID (BIOS). Error: <Reason for Failure> Failed to get Hardware ID (MOTHERBOARD). Error: <Reason for Failure> Failed to get Hardware ID (USERNAME). Error: <Reason for Failure> |
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| Card 839 View | HydraKEY (Security and Licensing) | Add New Authorization | None | Failed Call To Server | A failure to call the Hydratec security server occured.
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Hydratec Security Error FAILED CALL TO SERVER (to Activate): Could not parse request body into json.
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| Card 140 View | Piping (AutoCAD Based) | Schedule Sizes | None | None | no error but all values are blank in the pipe schedule |
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| Card 528 View | Launching HydraCAD (AutoCAD Based) | None | None | None | Win10 update broke it (per AutoDesk) Graphics Win10 |
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