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Ribbon/Toolbar (software) | Button | Function | Error Type | Description | ||
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Ribbon/Toolbar (software) | Button | Function | Error Type | Description | ||
Card 932 View | HydraKEY (Security and Licensing) | None | None | Security Error | Server Replied:
Server Replied: BAD;32503680000 Server Replied: “An error has occurred and the activation could not be completed.
Please contact customer support for further information.” |
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Card 545 View | Piping (AutoCAD Based) | Auto Line | None | No Connectable Heads | No connectable heads found within distance specified for the line illustrated, or heads were already connected ... No connectable heads message comes up, even when there are obviously heads that can be connected. Can also be error stating Please re-select line away from other lines |
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Card 356 View | Launching HydraCAD (AutoCAD Based) | None | None | None | One or more toolbars cannot be found after selecting a menu or command. This happens because the toolbar is being opened 'off screen'. This usually happens when the computer has a dual monitor but the 2nd monitor isn't currently connected. |
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Card 1330 View | HydraCAD (Revit Based) | Configure Head | Connect Head | None | No error, but when trying to connect a sprinkler to a pipe, connect head does not let you select a sprinkler |
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Card 1302 View | Sprinklers (AutoCAD Based) | FSC Insert | None | None | When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.
Even with setting the connection to OVER-DOWN
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Card 1007 View | HydraKEY (Security and Licensing) | Using | None | Security Error | Cannot get latest Hydrakey update information. |
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Card 1304 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Other | When inserting a flexible sprinkler connection (FSC) after its setup, you get two error messages Error importing hose over size percent, check your FSC dialog properties Setting Over Percent to 10% Error importing hose under size percent, check your FSC dialog properties Setting Under Percent to 20%
Clicking OK in each window will allow you to continue and insert the FSC detail |
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Card 1022 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Error During Load | When starting the process to insert a Flexible Sprinkler Connection, you get the error message above; An error occurred reading the FSC-Selections.txt
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Card 878 View | Sprinklers (AutoCAD Based) | FSC Setup | None | Input String Was Not In A Correct Format | When defining a flexible sprinkler connection, the following error is raised ("Input string was not in a correct format"): |
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Card 1122 View | Sprinklers (AutoCAD Based) | FSC Insert | None | None | No error reported for FSC even when maximum length is clearly exceeded
If you view the FSC properties, it's possible the HoseLength and MaxNumberOfBends values are not set. |
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