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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 932 View HydraKEY (Security and Licensing) None None Security Error

Server Replied:
No matching serial number was found in the database

 

Server Replied:

BAD;32503680000


Server Replied:

An error has occurred and the activation could not be completed. Please contact customer support for further information.” 


Card 545 View Piping (AutoCAD Based) Auto Line None No Connectable Heads

No connectable heads found within distance specified for the line

illustrated, or heads were already connected ...




No connectable heads message comes up, even when there are obviously heads that can be connected. Can also be error stating Please re-select line away from other lines



Card 356 View Launching HydraCAD (AutoCAD Based) None None None

One or more toolbars cannot be found after selecting a menu or command.

This happens because the toolbar is being opened 'off screen'. This usually happens when the computer has a dual monitor but the 2nd monitor isn't currently connected. 

Card 1330 View HydraCAD (Revit Based) Configure Head Connect Head None

No error, but when trying to connect a sprinkler to a pipe, connect head does not let you select a sprinkler

Card 1302 View Sprinklers (AutoCAD Based) FSC Insert None None

When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.

 

Even with setting the connection to OVER-DOWN

 

 

Card 1007 View HydraKEY (Security and Licensing) Using None Security Error

Cannot get latest Hydrakey update information.

Card 1304 View Sprinklers (AutoCAD Based) FSC Setup None Other

When inserting a flexible sprinkler connection (FSC) after its setup, you get two error messages

Error importing hose over size percent, check your FSC dialog properties

Setting Over Percent to 10%

Error importing hose under size percent, check your FSC dialog properties

Setting Under Percent to 20%

 

 

Clicking OK in each window will allow you to continue and insert the FSC detail

Card 1022 View Sprinklers (AutoCAD Based) FSC Setup None Error During Load

When starting the process to insert a Flexible Sprinkler Connection, you get the error message above;

An error occurred reading the FSC-Selections.txt

 

Card 878 View Sprinklers (AutoCAD Based) FSC Setup None Input String Was Not In A Correct Format

When defining a flexible sprinkler connection, the following error is raised ("Input string was not in a correct format"):

Card 1122 View Sprinklers (AutoCAD Based) FSC Insert None None

No error reported for FSC even when maximum length is clearly exceeded

 

If you view the FSC properties, it's possible the HoseLength and MaxNumberOfBends values are not set.

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