Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 33 View View (Revit Based) 3D View Default 3D View None

When making a 3D view, nothing shows up.

Card 32 View HydraCAD (Revit Based) None None None

There are no ribbons visible after installing the software. The HydraCAD ribbon is missing.

Card 31 View HydraCAD (Revit Based) Spacing and Layout Pick ... None

When using connect heads to pipes AND the family Fire Protection Lines Threaded AND connecting three (3) or more sprinklers, one (1) pipe segment disappears during the command.

Card 30 View HydraCALC (Revit Based) None None Unhandled Exception

Unhandled Exception... Details... System.NullReferenceException: Object reference not set to an instance of an object. at HCAD_HUI.frmPipeTypeSchedule.cmdContinue_Click

Card 29 View HydraCAD (Revit Based) Spacing and Layout Pick ... None

Inserting sprinklers using the spacing an layout tool Import Errors message box - message Autodesk.Revit.InvalidOperationsException: failed to insert transition

Card 28 View HydraCAD (Revit Based) Insert Pump OK Command Failure For External Command

Revit could not complete the external command.... Details: Name must be unique... At HCAD_Revit_Tools.CAD3.Insert_Pump.Go

Card 27 View HydraCAD (Revit Based) Hangers Pick ... None

Setup a hanger, insert a hanger, see a hanger insert, then the Run Setup dialog box comes up, pick OK and *Poof*, no hanger.

Card 25 View HydraCALC (Revit Based) Hydraulic Calculations Return To Revit None

Error placing reference points or demand area annotation...... System.IndexOutOfRangeException: Index was outside the bounds of the array "Make Pipe Type Info Array String"

Card 536 View Launching HydraCAD (AutoCAD Based) None None None
  1. Hardware lock drivers not properly installed.
  2. May 15, 2018 : v56 + Win10, unknown n/a Dialog box v56 only
Card 24 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

At end of AutoCalc steps, Path not Found, HydraCALC does not open

Card 23 View HydraCAD (Revit Based) Spacing and Layout Pick ... Command Failure For External Command

Revit cannot complete the external command unhandled exception Object not set to an instance of an Object

Card 22 View HydraCAD (Revit Based) Spacing and Layout None Unhandled Exception

Using the Sprinkler Spacing and Layout tool: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Card 21 View HydraCALC (Revit Based) Hydraulic Calculations None 200 Passes

Step 2.3 - Can also show up as This Calculation has gone 200 passes...

Card 20 View HydraCALC (Revit Based) Hydraulic Calculations None None

No pipe types in the Pulldown for pipe types. Entry is blank, and the continue button is grayed out. 

Card 19 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Fitting Exchange No replacement fitting name for...

Card 18 View HydraCAD (Revit Based) Insert Pump None Runtime Error

Runtime Error 62: Input past end of file

Card 17 View HydraCAD (Revit Based) Insert Pump None None

Pump is in water supply but no reference point PI

Card 16 View HydraLIST (Revit Based) Create Stocklist Continue None

Object not set to an instance of an Object when running list.

Card 14 View All (Revit Based) Walker Open Command Failure For External Command

Revit could not complete the external command.... Revit...InvalidOperationException: Entity is invalid. Autodesk.Revit.DB.ExtensibleStorage.Entity.Get[FieldType](StringfieldName, DisplayUnitType displayUnits HCAD_Revit_Tools....

Card 13 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Step 1a.1 - Error Box - User ID Duplicated

Transfer to HydraCalc - Step I1a.10 System is now 'Attaching Node 2 Elevations error occurs, please report both the step number and the step description to support! Error Display Error Type User ID Duplicated Step Ref 1 Ref 2 Ref 3 I Ref 4 1a.1

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