Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 952 View Calculations (AutoCAD Based) Start Autocalcs Finish Area Missing Pipe

After running the AutoCALC process on a long grid system, you realize some of the gridlines in the middle didn't get picked up.

 

Card 1383 View HydraCAD (Revit Based) Delete Pipe None None

Unable to select a pipe or fitting when trying to use the Delete Pipe tool.

Card 910 View Piping (AutoCAD Based) Riser Nipple Setup None Fatal Error

When trying to insert a riser nipple/vertical pipe, you get a FATAL ERROR:  Unhandled Access Violation. 592A00h or 8B2A00h

Card 545 View Piping (AutoCAD Based) Auto Line None No Connectable Heads

No connectable heads found within distance specified for the line

illustrated, or heads were already connected ...




No connectable heads message comes up, even when there are obviously heads that can be connected. Can also be error stating Please re-select line away from other lines



Card 1381 View Standard (AutoCAD Based) Grips None Slow

Customer reports that when trying to move an object by exposing the grips, the process takes a very long time and almost seems like AutoCAD freezes.

"Clicking blocks and dragging by node, doing pipe sizings, etc..."


Card 1382 View Display (AutoCAD Based) None None None

Autocad seems "jumpy" and the screen occasionally flickers.  Sometimes, an in-progress command will cancel out when the screen jumps

Card 1380 View HydraKEY (Security and Licensing) Release (Subscription) None None

Error Releasing Cloud Subscription from server:

<A SPECIFIC ERROR WILL DISPLAY HERE>


Card 1379 View HydraKEY (Security and Licensing) Release (Subscription) None None


Released Cloud Subscription on server: (<SUBSIPTION NUMBER>) but failed to release it locally.    This is likely due to decreased privleges to your registry on this machine.

Card 1378 View HydraKEY (Security and Licensing) Using None None


Failed to paint the grid due to corrupt subscription Data.


Card 932 View HydraKEY (Security and Licensing) None None Security Error

Server Replied:
No matching serial number was found in the database

 

Server Replied:

BAD;32503680000


Server Replied:

An error has occurred and the activation could not be completed. Please contact customer support for further information.” 


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