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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 260 View Launching HydraCAD (AutoCAD Based) None None Security Error

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

 

Security Error: One of the following conditions is possible

HydraCAD is unable to function under these conditions.

  • Lock database needs updating in HydraKEY
  • Accounting flag on your account
  • Hardware lock not plugged in
  • Extra ACAD.RX file found in folder in Support File Search Path
  • Sentinel driver is missing
  • InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

 

Card 1473 View Listing (AutoCAD Based) Start Autolist Freezes Crash

When the OK button is clicked from the AutoLIST Setup window, it'll either hang/freeze or crash with a Fatal Error


Unhandled e0434352h Exception at 25CE17Ah

Card 1472 View 3D Modeling (AutoCAD Based) Show Fittings None Freezes

When raising to 3D, the drawing hangs.  On the progress bar at the bottom, it may be stuck at, "Creating entry for mains database"


If you turn off the Show Fittings in Model option found in the 3D Modeling Settings window (3MO command), it likely will create a model.



The only option is to End Task AutoCAD to stop the process.

Card 1470 View HydraCALC Sizer (Standalone) Open None Security Error

When attempting to open HydraCALC Sizer, you get this error;


Error:260:0:0

"Well this is new, not sure what's happening with your hardware lock, please get a current 'fix file' from Hydratec"

Card 389 View 3D Modeling (AutoCAD Based) Show System Model None None

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Card 165 View Listing (AutoCAD Based) Start Autolist None Dao Error

Call from AutoList::AddLineItemsToDatabase DAO Error changes requested to table not successful - create duplicate values in the index, primary key.... The line it failed to write is logged in C:\HES\TEMP\DAOUpdateError.txt Also: DAO Server Error RSU Update Call from Autolist DAO Error

Card 330 View Calculations (AutoCAD Based) Figure Head Area None None

When using the Figure Head Area tool, you get this error


Error during APQ insert - Microsoft VisualBasic ErrObject

Error during LoadAPQFile - eFileNotFound

Error during InsertAPQandTEXT

Card 13 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Step 1a.1 - Error Box - User ID Duplicated

Transfer to HydraCalc - Step I1a.10 System is now 'Attaching Node 2 Elevations error occurs, please report both the step number and the step description to support! Error Display Error Type User ID Duplicated Step Ref 1 Ref 2 Ref 3 I Ref 4 1a.1

Card 1468 View Calculations (AutoCAD Based) Reference Points None None

When viewing a plot, hydraulic reference points in the HYD2 layer have thick text.  Editing lineweights for the layer does not make a difference.


Card 1021 View HydraCALC (Standalone) Open Double-Click None

Double-clicking your HydraCALC icon makes nothing happen.  You do not see HydraCALC open onscreen nor on your taskbar.  HydraCALC does not open other than in the task manager.

 


If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.



 

Another possibility may be that it's on the taskbar but not on your screen.  That means it's open but offscreen. 

See this HydraCARD to fix that issue;  HydraCARD 565 only AFTER you've checked on the solution below.

 

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