Hydratec Inc.

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Ribbon/Toolbar (Software) Button Function Error Type Description
Ribbon/Toolbar (Software) Button Function Error Type Description
Card 1276 View Entitlement (Security and Licensing) None None Fingerprint

When attempting to activate an Entitlement you get the error;

System,Net.WebException: The remote server returned an error: (400)
Bad Request.
at System.Net.HttpWebRequest.GetResponse()
at HCADLicense,Form1.Iogin(String product_key)
at HCADLicense.Form1.btnAuthorize_Click(Object sender, EventArgs e)

 

Card 1275 View HydraKEY (Security and Licensing) Log Out (Subscription) None None

Unable to contact our servers to Log you out. Your subscriptions are still intact on this machine. It is neccessary to contact the server to release your subscriptions for use elsewhere.

Card 1274 View Installation (AutoCAD Based) Hydra_DAO_Install.EXE None Error 1935

When trying to install the Hydra_DAO_Install.exe based on this HydraCARD;

https://hydracards.hydratecinc.com/cards/card-864

You get this error;

Microsoft Visual C++ 2008 Redistributable Setup
Error 1935 An error occurred during the installation of assembly VC90.MFCLOC

0x80070005

 

Followed by this one;

An error occurred during setup

Installation failed.

Card 1273 View Launching HydraCAD (AutoCAD Based) Opening None None

When opening HydraCAD, you get this error message or something similar;

 

AutoCAD Warning

The following shortcuts in the search were invalid and ignored: 

 

 

 

After clicking OK, HydraCAD will open up, albeit very slowly, and almost every step will take an significant amount of time, for example 45 seconds to start a new drawing or to size a pipe

 

Card 1272 View 3D Modeling (AutoCAD Based) Show Model Errors None Crash

When raising to 3D, AutoCAD crashes with no error, no warning, it just closes.

You can test this by closing all open drawings then starting a new drawing using the Hydratec template, "Hydracad Imperial Default".

Draw one pipe 10' long (LN command). 

Place a length & 2" diameter on it (SZP command)

Place a 10' AFF elevation mark on it (AFF command)

Start the process of raising to 3D (S3D command).  It will then crash out without warning around step 2 (something about sprinkler heads).

Card 1271 View View (Revit Based) None None None

[Done] This is NOT for a HYDRACARD.  It is a request for additional tags for a Helpful Video

Card 1270 View View (Revit Based) 3D View None None

This is NOT an error card.  It is a request for a helpful video!

Card 1269 View HydraCAD (Revit Based) Spacing and Layout Insert Sprinklers None

No Error given but Pipes look like theyy are missing after program completion.

Card 1268 View HydraCAD (Revit Based) Configure Head Connect Head None

No Error given but Pipes look like theyy are missing after program completion.

Card 1266 View Calculations (AutoCAD Based) Start Autocalcs Show Flowing Paths None

Flowing Paths dialog box is empty.

Card 1265 View HydraCAD (Revit Based) Add Device Select None

Card 1264 View HydraKEY (Security and Licensing) Refresh HydraKEY Info Button None None

Error Getting Available Subscriptions during refresh or while repopulating the HydraKEY dialogue.

Card 1263 View Entitlement (Security and Licensing) USB Transfer None None

When trying to transfer an Entitlement using the Hydratec Entitlement Transfer Utility ("C:\HES\Common\Entitlement Transfer\HydraEntitlementTransfer.exe") , after plugging in the USB to the "new" computer, you can't see a license to transfer.

 

The recipient does not show up the the window for licenses available to move (top right), but are visible in the bottom right window.

 

Card 1262 View HydraCAD (Revit Based) Hangers None None

[Done] DON'T DELETE THIS ONE YET!!!!

The helpful videos for search of SEISMIC has a matching pdf and mp4.  The pdf MUST become an easy access from the help for Hangers.

 

 

This HydraCARD should be deleted once the help file has been updated

Card 1261 View HydraCAD (Revit Based) Cleanup Tags None None

 

Card 1260 View HydraKEY (Security and Licensing) Opening None Failed To Launch

When trying to open HydraKEY, you see the spash screen, but it eventually times out and the application does not open

Card 1259 View Piping (AutoCAD Based) Rapid Main None Fatal Error

When using Rapid Main or Rapid Line, clicking on the pipe causes a Fatal Error

Card 1258 View HydraCALC (Standalone) Print Final Print None

When printing final, you get this error message

"Error during Cover Sheet print, possibly due to missing .DAT file"

Card 1257 View HydraKEY (Security and Licensing) Using None Security Error

Failure to make conversion for Subscription.(1)

Card 1256 View HydraKEY (Security and Licensing) Using None Security Error

There is an issue with your Subscription ID.(1)

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