FAILED TO ACTIVATE SUBSCRIPTION.    Server Reply corrupt. Please make sure you've registered this machine. Then open a product contained in this subscription to attempt to activate it.

Command Failure for External Command... Revit could not complete the external command.

[Done] Hi Oscar,

I believe this link will work for you:

https://hydratec.sharefile.com/share/view/s2fc89f7d6ee84899b9f75ce6c531b6ae

Please let me know if that was helpful.   I am going to ask Derek to be sure that it is accessible from the Help for Divide Piping System.

Best regards,

Alan

Alan G. Johnston, President

          64 Haverhill Road

         Windham, NH 03087

              603 434 0502

Insert Pump has a tab for end suction pumps and virtualy or predefined pumps there

Help for Cleanup Tags is for 6mos + old version of that function.  A completely new version of help for Cleanup tags needs to be written (agj)

When uninstalling Hydratec for Revit, after believing it to be fully removed - this error still appears on Revit startup. 

When attempting to run the HydraKEY install, the install fails to run with Error 1500.  Two instances of the install appear in the task manager.  Neither completes succesfully.  Killing one of them closes them both.

No error, but the rounding of the loose fitting and coupling schedule's rounding is behaving incorrectly to what's desired, for example, rounding 1-1/2” to 2”.

When opening HydraVIEW as stand-alone, via HydraCALC or via HydraLIST, nothing happens.

1. Its icon is NOT in the taskbar

2. HydraVIEW is running in the Windows Task Manager;

"Viewer compatible with Win 2000 & HydraLIST and HydraCALC - Contains Print Previewer (32 bit)"

When viewing your Persistent Model drawing, you see the clamshells/Pacman/bracket for the riser nipples/vertial pipes

While opening HydraBID, a Microsoft Excel Security Notice pops up, then you get a Security Warning in Excel, then some input cells show #NAME? as its value.

When right-clicking the Fittings column, you get a MiscFunc Run-time error 5, Invalid procedure or argument

No error, but after returning to Revit, no demand info block turns up. 

Selecting any button from the AutoCAD ribbon creates the fatal error.  Typing or using a toolbar does not create the error. 

AutoCAD Error Aborting

FATAL ERROR: Unhandled e0434352h Exception at 6C6CCF19h

Sometimes followed by;

The program is missing Tool Palettes and Ribbons.
The drawing may briefly open and then crash.

In HydraKEY, the "Authorization Number" is displaying a number that is not yours or you are receiving software that is not yours, and failing to Renew your own Authorization Number, or get your own software.  In the HAM log, visible only to Hydratec Employees, the Authorization number is being used on machines at different companies.

Dimensions are visible in paper space but not in model space.

Do not only include an image here!
Image dimensions should be set to height=100% width=100%, you can do that by double clicking the image.
This is placeholder text and should be changed.

Command Failure for External Command... System.NullReferenceException

When running the AutoCALC process, it hangs at step 2.4e "Re-Loading Calculated Data - AutoPeaking Data"

May also happen around steps 2.3, 2.4a, 2.4b, 2.4c, and 2.4d