All Cards
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| Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
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| Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
| Card 1212 View | Ribbon Click (AutoCAD Based) | None | None | Fatal Error | Selecting any button from the AutoCAD ribbon creates the fatal error. Typing or using a toolbar does not create the error. AutoCAD Error Aborting FATAL ERROR: Unhandled e0434352h Exception at 6C6CCF19h
Sometimes followed by; The program is missing Tool Palettes and Ribbons. |
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| Card 1211 View | HydraKEY (Security and Licensing) | Add New Authorization | None | None | In HydraKEY, the "Authorization Number" is displaying a number that is not yours or you are receiving software that is not yours, and failing to Renew your own Authorization Number, or get your own software. In the HAM log, visible only to Hydratec Employees, the Authorization number is being used on machines at different companies. |
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| Card 1210 View | Dimensions (AutoCAD Based) | None | None | Missing Dimensions | Dimensions are visible in paper space but not in model space.
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| Card 1209 View | HydraLIST (Standalone) | Process | HydraScan | None | Do not only include an image here! |
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| Card 1208 View | HydraLIST (Standalone) | Open | None | Runtime Error |
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| Card 1207 View | HydraCAD (Revit Based) | Tag Pipes | None | Command Failure For External Command | Command Failure for External Command... System.NullReferenceException
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| Card 1206 View | Calculations (AutoCAD Based) | Start Autocalcs | None | Freezes | When running the AutoCALC process, it hangs at step 2.4e "Re-Loading Calculated Data - AutoPeaking Data" May also happen around steps 2.3, 2.4a, 2.4b, 2.4c, and 2.4d
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| Card 1205 View | HydraLIST (Revit Based) | Fab View | None | None | No error... but the view shows up in the project browser but quickly disappears after and cannot be accessed. |
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| Card 1204 View | HydraCAD (Revit Based) | Tag Pipes | None | None | Command Failure for External Command... System.NullReferenceException
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| Card 1201 View | HydraKEY (Security and Licensing) | Using | None | Unhandled Exception |
Unhandled exception has occurred in your application. If you click |
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| Card 1200 View | Sprinklers (AutoCAD Based) | Define Drops/Sprigs Or Ceiling Height | Abacus | Unhandled Exception | When clicking the abacus to enter a length, you get this error;
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Index and length must refer to a location within the string. Parameter name: length
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| Card 1199 View | Steel (AutoCAD Based) | Floor Elevation | Abacus | Unhandled Exception | When clicking the abacus to enter a length, you get this error;
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Index and length must refer to a location within the string. Parameter name: length
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| Card 1198 View | Steel (AutoCAD Based) | Structure Elevations | Abacus | Unhandled Exception | When clicking the abacus to enter a length, you get this error;
Unhandled exception has occurred in a component in your application. If you click Continue, the application will ignore this error and attempt to continue. Index and length must refer to a location within the string. Parameter name: length
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| Card 1197 View | Plot (AutoCAD Based) | Plot | None | None | When plotting two viewports, one with center-to-center lengths, and the other with cut lenghts, the riser nipples/vertical pipes will show both, even if your layout tab looks fine. LAYOUT TAB
PLOT PREVIEW
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| Card 1196 View | HydraLIST (Standalone) | Process | Print Reports | None | While trying to process a job you get this error;
Processing Reports, Writing .HLPF file > Total page count: 1 The VSPrinter control is emptly (no document to translate). Please close the PDF file before processing |
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| Card 1195 View | HydraCALC (Revit Based) | Supply Point | None | None | No error, but the section's background becomes blue / light blue after placing down the supply point
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| Card 1194 View | HydraLIST (Standalone) | Save | None | None | When doing a Save As a file is created called Dummy. |
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| Card 1193 View | File (Revit Based) | None | No error, but my 90-degree elbows aren't showing up in coarse detail view. |
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| Card 1192 View | HydraCALC (Standalone) | Print Final | None | Printing a final calculation to PDF creates a blurry or pixelated cover sheet logo
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| Card 1191 View | Listing (AutoCAD Based) | Start Autolist | None | Fatal Error | When attempting to 'Start AutoLIST' (SAL command), user gets an AutoCAD Fatal Error.
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