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| Ribbon/Toolbar (software) | Button | Function | Error Type | Description | ||
|---|---|---|---|---|---|---|
| Ribbon/Toolbar (software) | Button | Function | Error Type | Description | ||
| Card 1308 View | Entitlement (Security and Licensing) | None | None | None | I can't find the 'Sentinel Product Key' for my Gemalto entitlement. |
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| Card 1302 View | Sprinklers (AutoCAD Based) | FSC Insert | None | None | When connecting a hard pipe armover to a flexible sprinkler connection (FSC), the flex hose doesn't continue straight, instead it immediately turns 90° before curving back and down to the sprinkler head.
Even with setting the connection to OVER-DOWN
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| Card 1301 View | Riser Nipples (AutoCAD Based) | Edit Riser Nipples | None | Other | When selecting a vertical pipe/riser nipple hydrapipe, the PROPERTIES window shows "no selection" instead of "hydrapipe"
You may notice that you cannot use the 'change length' command (CL) or cannot rotate riser nipple (RRT)
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| Card 1300 View | HydraCAD (Revit Based) | Spacing and Layout | Insert Sprinklers | Command Failure For External Command | Revit could not complete the external command... Object Reference not set to an instance of an object.
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| Card 1299 View | HydraCAD (Revit Based) | Add Device | Opening | Initialization Failed | Initialization Failed... Could not find part of the path
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| Card 1298 View | HydraCAD (Revit Based) | Spacing and Layout | New Head From Selector | Unhandled Exception | Spacing and Layout... Unhandled Exception... Method not found: HeadSelectorForm
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| Card 1309 View | HydraCALC (Standalone) | Calculate | None | None | No error but the calculation process takes a very long time and is slow. The process hangs and usually the RAM runs up to 100%. You'll likely hear the computer's fan rev up.
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| Card 491 View | Calculations (AutoCAD Based) | Start Autocalcs | None | None | No error but the AutoCALC process takes a very long time and is slow. No error, just hangs while using 100% RAM. Usually around step 2.3
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| Card 1306 View | Opening a Drawing (AutoCAD Based) | None | None | None | Running HydraCAD commands do not work in one drawing, but will work in a different drawing in the same session of AutoCAD/HydraCAD. Inserting a pipe dimesion gives an 'unknown command' message.
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| Card 868 View | HydraCALC (Standalone) | Open | None | Corrupt .Wxf | When opening a specific cac file you get this error
Other calc files open fine |
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