Hydratec Inc.

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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 894 View Installation (AutoCAD Based) None None Other

During the install of HydraCAD the following message(s) pop up;

  

"Unable to Create HydraCAD Shortcut" "Unable to find registry,"

"HKEY_CLASSES_ROOT\AutoCAD.Drawing.#\protocol\StdFileEditing\server"

The version of AutoCAD will determine the number following the word 'Drawing' in the registry path.

AutoCAD 2022 = 24.1

AutoCAD 2021 = 24.0

AutoCAD 2020 = 23.1

AutoCAD 2019 = 23.0

AutoCAD 2018 = 22.0

"Unable to find default profile" "The default profile 'HydraCADVersion56' 'HydraCADVersion57' does not exist.

Card 1178 View HydraCAD (Revit Based) Insert Pump Ok None

No error, pump just doesn't insert 

Card 1174 View Riser Nipples (AutoCAD Based) Riser Nipple Type None Other

After editing riser nipples/vertical pipes with the CRN command, the indicator diamonds reappear

 

 

Even if you restart the command and cancel, they remain

 

Card 1175 View HydraLIST (Standalone) Process None None

When trying to process a job, you get the error;

Could not Initiate Process called for by: C:\HES\Hydlist\Ver50\Programs\SldReports.exe

Card 1124 View HydraCAD (Revit Based) Spacing and Layout New Head From Selector Unhandled Exception

Spacing and Layout... Unhandled exception has occurred 

Card 941 View HydraCALC (Standalone) None None Runtime Error

You get a runtime error 13 after clicking OK on the results window.

 

Card 817 View Hardware Lock (Security and Licensing) None None None

Hardware Lock light not lighting up, or it lights up when plugged in and then goes out.  User then recieves security errors when trying to use Hydratec products.

Card 1170 View HydraKEY (Security and Licensing) None None None

No error, but when trying to open HydraKEY, the windows loading circle appears but the application doesn't ever open. 

Card 1169 View HydraCALC (Standalone) Calculate Calculation Results Other

When running a calculation, the results window pops up but just stalls or hangs there.  

The window will eventually say (Not Responding) and you can't click out of it

 

Card 1113 View File (Revit Based) None None None

No error, but when opening the file menu and opening Revit, the program freezes or stutters anywhere between 10 seconds - 1 minute. 

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