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Ribbon/Toolbar (software) Button Function Error Type Description
Ribbon/Toolbar (software) Button Function Error Type Description
Card 260 View Launching HydraCAD (AutoCAD Based) None None Security Error

When opening HydraCAD, you only receive this error message and not a HydraKEY error with the golden X.  If you receive a HydraKEY error, search for the linked HydraCARD in that message box as it takes priority.

 

Security Error:  One of the following conditions is likely;

HydraCAD is unable to function under these conditions

  • Lock database needs updating in HydraKEY
  • Accounting flag on your account
  • Hardware lock not plugged in
  • Extra ACAD.RX file found in folder in Support File Search Path
  • Sentinel driver is missing
  • InstallPath registry item set to wrong drive

After AutoCAD opens, press F2 to view the command prompt, see if the text below appears.  If yes, see solution 1.

Could not find file HCAD_ENV.INI

Is 2024; error: no function definition: PRINTEM

 

 

Card 1320 View Listing (AutoCAD Based) Start Autolist Hydralist Opens None

After running an Autolist, in HydraLIST and the LINES tab you have a listing tag ID called RM






Card 5 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

Step 1a.6 - Hangs at attaching heads

Card 385 View Sprinklers (AutoCAD Based) Bay Space None Bad Argument

Keyboard alias "BS"

Bayspace preview is not lining up the sprinklers evenly.  Or Bayspace stops working with a "Bad Argument Type 2D/3D point error." message.

Card 1315 View HydraCALC (Revit Based) Hydraulic Calculations Continue None

This error is unique to version 24.2.001.   When restarting a calcultion that previously failed, after picking the Continue button the program (Revit) totally freezes!!!!

Card 389 View 3D Modeling (AutoCAD Based) Show System Model None None

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Card 55 View Calculations (AutoCAD Based) Start Autocalcs None Unhandled Exception

Unhandled exception: Input string not in correct format

Card 1319 View HydraKEY (Security and Licensing) Opening Subscription Activation Activation Failure

Subscription cannot be activated at this time.

Card 1206 View Calculations (AutoCAD Based) Start Autocalcs None Freezes

When running the AutoCALC process, it hangs at step 2.4e "Re-Loading Calculated Data - AutoPeaking Data"

May also happen around steps 2.3, 2.4a, 2.4b, 2.4c, and 2.4d

 

 

Card 1099 View HydraCAD (Revit Based) Resize Diameters None Command Failure For External Command

Revit could not complete the external command... System.ArgumentException

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