When setting up a new head, the dialog that displays the head symbols to be selected appears, is empty, and then drawing crashes,

When attempting to open HydraCALC Sizer, you get this error;

Error:260:0:0

"Well this is new, not sure what's happening with your hardware lock, please get a current 'fix file' from Hydratec"

Upon starting the Show 3D command (S3D) the drawing immediately switches to SE isometric, reports no errors but no 3D piping is visible.  Even newly drawn pipe won't elevate.

Drawing successfully elevated to 3D. No errors were found

Related HydraCARD: #853

https://hydracards.hydratecinc.com/cards/card-853

Call from AutoList::AddLineItemsToDatabase DAO Error changes requested to table not successful - create duplicate values in the index, primary key.... The line it failed to write is logged in C:\HES\TEMP\DAOUpdateError.txt Also: DAO Server Error RSU Update Call from Autolist DAO Error

When using the Figure Head Area tool, you get this error

Error during APQ insert - Microsoft VisualBasic ErrObject

Error during LoadAPQFile - eFileNotFound

Error during InsertAPQandTEXT

Step 1a.1 - Error Box - User ID Duplicated

Transfer to HydraCalc - Step I1a.10 System is now 'Attaching Node 2 Elevations error occurs, please report both the step number and the step description to support! Error Display Error Type User ID Duplicated Step Ref 1 Ref 2 Ref 3 I Ref 4 1a.1

When viewing a plot, hydraulic reference points in the HYD2 layer have thick text.  Editing lineweights for the layer does not make a difference.

Double-clicking your HydraCALC icon makes nothing happen.  You do not see HydraCALC open onscreen nor on your taskbar.  HydraCALC does not open other than in the task manager.

If you open your task manager and see the app "Hyd_prog.exe" open but not on your taskbar, then the application is stuck in purgatory.

Another possibility may be that it's on the taskbar but not on your screen.  That means it's open but offscreen. 

See this HydraCARD to fix that issue;  HydraCARD 565 only AFTER you've checked on the solution below.

Error occurs when tying to select any option in the Hangers button

Using negative floor elevations and drop windows with specified lengths, drops give a warning that takeout was greater than it's length, when going to 3D.