All Cards
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Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
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Ribbon/Toolbar (Software) | Button | Function | Error Type | Description | ||
Card 1269 View | HydraCAD (Revit Based) | Spacing and Layout | Insert Sprinklers | None | No Error given but Pipes look like theyy are missing after program completion. |
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Card 1268 View | HydraCAD (Revit Based) | Configure Head | Connect Head | None | No Error given but Pipes look like theyy are missing after program completion. |
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Card 1266 View | Calculations (AutoCAD Based) | Start Autocalcs | Show Flowing Paths | None | Flowing Paths dialog box is empty. |
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Card 1265 View | HydraCAD (Revit Based) | Add Device | Select | None | ||
Card 1264 View | HydraKEY (Security and Licensing) | Refresh HydraKEY Info Button | None | None | Error Getting Available Subscriptions during refresh or while repopulating the HydraKEY dialogue. |
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Card 1263 View | Entitlement (Security and Licensing) | USB Transfer | None | None | When trying to transfer an Entitlement using the Hydratec Entitlement Transfer Utility ("C:\HES\Common\Entitlement Transfer\HydraEntitlementTransfer.exe") , after plugging in the USB to the "new" computer, you can't see a license to transfer.
The recipient does not show up the the window for licenses available to move (top right), but are visible in the bottom right window.
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Card 1262 View | HydraCAD (Revit Based) | Hangers | None | None | [Done] DON'T DELETE THIS ONE YET!!!! The helpful videos for search of SEISMIC has a matching pdf and mp4. The pdf MUST become an easy access from the help for Hangers.
This HydraCARD should be deleted once the help file has been updated |
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Card 1261 View | HydraCAD (Revit Based) | Cleanup Tags | None | None |
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Card 1260 View | HydraKEY (Security and Licensing) | Opening | None | Failed To Launch | When trying to open HydraKEY, you see the spash screen, but it eventually times out and the application does not open |
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Card 1259 View | Piping (AutoCAD Based) | Rapid Main | None | Fatal Error | When using Rapid Main or Rapid Line, clicking on the pipe causes a Fatal Error |
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Card 1258 View | HydraCALC (Standalone) | Print Final | None | When printing final, you get this error message "Error during Cover Sheet print, possibly due to missing .DAT file" |
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Card 1257 View | HydraKEY (Security and Licensing) | Using | None | Security Error | Failure to make conversion for Subscription.(1) |
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Card 1256 View | HydraKEY (Security and Licensing) | Using | None | Security Error | There is an issue with your Subscription ID.(1) |
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Card 1255 View | HydraKEY (Security and Licensing) | Using | None | Security Error | There was a failure to find or convert the subscription Id. (5) |
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Card 1254 View | HydraKEY (Security and Licensing) | Using | None | Security Error | There was a failure to find or convert the subscription Id. (4) |
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Card 1253 View | HydraKEY (Security and Licensing) | Using | None | Security Error | There was a failure to find or convert the subscription Id. (3) |
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Card 1252 View | HydraKEY (Security and Licensing) | Using | None | Security Error | Failed to activate new subscription due to thrown exception. |
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Card 1251 View | HydraKEY (Security and Licensing) | Using | None | Security Error | There was a failure to find or convert the subscription Id. (2) |
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Card 1250 View | HydraKEY (Security and Licensing) | Using | None | Security Error | There was a failure to find or convert the subscription Id (1) |
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Card 1249 View | HydraKEY (Security and Licensing) | Using | None | Security Error | An exception has occured in your Hydratec Security Software suite. This may be an intermittent issue that can be corrected by closing and reopening the software. If it persists, contact Hydratec Support. |
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