Attempting to redefine a sprinkler head with the string 'flex' in the name/description will crash with a BAD SSGET error message if the sprinkler was not set up as an older style HydraCAD flex head

Hangers dialog won't open:

Unhandled exception has occurred... Object reference not set to an instance of an object

Hydex Security Entitlement Error

It appears that this machine is accessing a corrupt entitlement or the hasp files are out of date.

.

System.Exception: Could not load reference point family symbol

When attempting to create a Persistent Model, you get the error message;

Please click Apply and restart command.  Thank you.

Rinse and repeat each time

While Running the HydraKey or HydraVersion Install, you recieve Error 1310.

When attempting to create a 3D model, you get the error; Please switch to System Model to Annotate Drops and Sprigs plus

System.NullReferenceException: Object reference not set to an instance of an object

at HCADexports.RevitConversion.create_hydrapipes_from_db()

at HCADexports.RevitConversion.create_hydrafittings_from_db(List'1 pipes, List'1 heads)

When trying to create a new assembly, this error shows...But I am already in the Assembly Sheet of the Complete Parts List

Failure at Step 5a.3b

I updated my database and I still get the old valve

Reviewing the results you notice a discrepancy between the k-factor of an equivalent k versus a sprinkler head using that equivalent k-factor

In the example below, EQ02 has a k-factor of 5.37.  Reference point 1 is supposed to use the k-factor of EQ02 (5.37) but in fact is using a different value (5.36).

No error, but when trying to use Add Couplings, Revit stops responding and the couplings are never placed.

ERROR: No fittings were found on the selected pipe

No error, but when trying to put a seismic brace on a vertical pipe, it won't place itself down. It keeps prompting to make a selection. 

After finishing a process in HydraLIST, no report appears afterwards. (HydraVIEW does not open)

When selecting the Hangers button, this error displays. 

No error, but when selecting the Sleeves button, the loading circle / hourglass will appear then disappear. But nothing will happen, the sleeves dialog box never comes up. 

When attempting to activate an Entitlement you get the error;

System.Invalid.OperationException: Failed to generate Fingerprint

at HCADLicense.Form1.activate(String product_key, String user_token)
at HCADLicense.Form1.btnAuthorize_Click(Object sender, EventArgs e)

After creating a legend for your 3D riser, you use the ILT command to insert a legend tag.  It inserts the tag, but you get the error.  You have to click CONTINUE then repeat the command to place another one.

Unhandled exception has occurred in a component in your application

Arithmetic operation resulted in an overflow

Application does not support just-in-time (JIT)

Hanger Assembly dropdown list is incomplete.