HydraCARDs | <p>User does not get email from us through ShareFile announcing their approved signup</p> <p>User does not get Reset Password email after picking that button</p>

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Website ShareFile (Ribbon/Toolbar/Location)

Button: Sign Up Error Type: None

Description:

User does not get email from us through ShareFile announcing their approved signup

User does not get Reset Password email after picking that button

Cause:

Email is probably blocked by email system

Solution:

Put ShareFile email addresses on Whitelist for mail

See this link:

Updated: Sept. 19, 2022, 8:01 p.m. Created: April 12, 2021, 8:48 p.m.