HydraCARDs | During the install of HydraKEY, this error message pops up. Of note, if not paying close attention, it looks like it installed properly due to the 'Completed' message at the top and the FINISHED button at the end, but if you read closely, you'll see this information. <img src="https://hydracards-storage.s3.amazonaws.com/media/public/uploads/2021/03/31/image_Huc1ok3.png" style="height:375px; width:493px" /> InstallShield Wizard Completed The wizard was interrupted before HydraKey could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard

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Standalone HydraCALC (Location)

Button: HydraKEY Function: Install

Description:

During the install of HydraKEY, this error message pops up. Of note, if not paying close attention, it looks like it installed properly due to the 'Completed' message at the top and the FINISHED button at the end, but if you read closely, you'll see this information.

InstallShield Wizard Completed

The wizard was interrupted before HydraKey could be completely installed.

Your system has not been modified. To complete installation at another time, please run setup again.

Click Finish to exit the wizard

Solutions:

Cause:

Unknown cause. Only two computers have experienced this issue in 8 months.

Solution:

Unknown solution, rebooting the computer, installing as admin, and re-downloading the install had no effect. However, the install was tried again 2 days later and it installed fine.

On the 2nd computer having the issue, the workaround was to install HydraCALC, which installed HydraKEY as a secondary application, and this is how we were able to sneak HydraKEY into the computer.

Updated: Sept. 20, 2022, 12:55 a.m. Created: March 31, 2021, 9:05 p.m.

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#Card: 938 - link: hydracards.hydratecinc.com/cards/card-938
#Software: Standalone
#Product: HydraCALC
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Button: HydraKEY
Function: Install
Message: 
During the install of HydraKEY, this error message pops up.  Of note, if not paying close attention, it looks like it installed properly due to the 'Completed' message at the top and the FINISHED button at the end, but if you read closely, you'll see this information.

InstallShield Wizard Completed

The wizard was interrupted before HydraKey could be completely installed.

Your system has not been modified.  To complete installation at another time, please run setup again.

Click Finish to exit the wizard
Solutions:

1.- Cause: Unknown cause.  Only two computers have experienced this issue in 8 months.
        Solution: Unknown solution, rebooting the computer, installing as admin, and re-downloading the install had no effect.  However, the install was tried again 2 days later and it installed fine.

On the 2nd computer having the issue, the workaround was to install HydraCALC, which installed HydraKEY as a secondary application, and this is how we were able to sneak HydraKEY into the computer.

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