Hydratec Inc.

Need to save a card for later?

Create a bookmark folder in your browser of choice (Chrome, Firefox...), and save individual cards in your bookmarks to view here later.

Security and Licensing All products (Ribbon/Toolbar/Location)

Error Type: FF60 or FF3 or RH60 or RSN60 or RL60

Description:

Hydratec Security Lock Error

  •      Driver Defective. Uninstall, then reinstall the Sentinel Driver. (FF60).
  •      No hardware lock. Make sure your hardware lock is firmly attached to a working port. (FF3).
  •      If using a Hardware lock: Bad hardware lock found. Unable to read it properly. (RH60) (RSN60)

For example:

Solutions:

Cause:

-Machine has no software entitlement, hydratec software authorization nor hardware lock attached.

-The drivers for the hardware lock are malfunctioning.
Solution:

If using a hardware lock:

  1.  Close all Hydratec products.
  2.  Test usb port to make sure it works or move hardware lock to a different port.
  3.  Make sure the LED light on the hardware lock is illuminated.
  4. Open HydraKEY, select 'Update Version Permissions' (this will download a file named HydraVERSION+Install.exe)
  5.  Go to your downloads folder and install the file HydraVERSION+Install.exe
Updated: Oct. 10, 2024, 12:08 p.m. Created: June 26, 2019, 6:08 p.m.