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Revit Based HydraCAD (Ribbon/Toolbar/Location)
Description:
When adding a device the below error appears.
This indicates a software installation problem. Likely a Hydratec for Revit Update was installed before or instead of the actual Hydratec for Revit Installation.
Exit Revit and use the latest Hydratec Revit Install program to uninstall Hydratec for Revit, and then again to Reinstall Hydratec for Revit once it was removed.
If a Hydratec for Revit install is needed, log into your companies Hydratec ShareFile account and download the latest Hydratec for Revit Install file. You can distinguish the latest file by which has the highest version number. (Example: v23 vs v24, v24 being the latest)
If you need the permission of your company's IT department, etc. in order to install Hydratec for Revit, contact them before proceeding and downloading the file.
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Hydratec for Revit Install
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If you do not have a Hydratec Sharefile account, please follow the link below and select the blue box labeled Sign Up.
Information on how to enter Hydratec's ShareFile account or request access can be found here:
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Using Hydratec ShareFile System
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Find the downloaded .zip file and extract it to a temporary folder. Run the Hydratec for Revit setup from that folder, NOT the original .zip file. Restart your workstation after successful installation.
If after reinstalling, and this error still continues, please feel free to contact support at revitsupport@hydracad.com