Hydratec Inc.

Need to save a card for later?

Create a bookmark folder in your browser of choice (Chrome, Firefox...), and save individual cards in your bookmarks to view here later.

Standalone HydraVIEW (Location)

Error Type: No connectable heads

Description:

When attempting to open HydraVIEW, nothing happens.  Go to the Windows START button, scroll down to the letter H, select Hydratec v50 Software, then select HydraVIEW.  It should open to a blank job, but if nothing happens, see below for the possible solution.

You can also manually attempt to navigate to this folder, then double-click HydraVIEW.EXE;

"C:\HES\Common\Ver50\HydraVIEW.EXE"

 

Also see the 3rd solution in card #887 if you're having a problem printing final from HydraCALC.

Solutions:

1.
Cause:

2. See cause/solution 1 before trying solution 2. 

It's possible Windows Exploit Protection has blocked HydraVIEW
Solution:

2a. Click the Windows START button, search for/type EXPLOIT PROTECTION, then click OPEN

2b. Select the tab 'Program Settings', to the right of 'System Settings'

2c. Click ADD PROGRAM TO CUSTOMIZE

2d. Select the option CHOOSE EXACT PATH

2e. Navigate to and select "C:\HES\Common\Ver50\HydraVIEW.EXE", click OPEN

2f. Scroll down to Data Execution Prevention (DEP)

2g. Tick the box for Override System Settings and turn to OFF.

2h. Click APPLY then try to open HydraVIEW again.
2.
Cause:

1. Confirm that the program isn't opening at all.  If you can see its grey icon in the taskbar, it's likely open but off-screen,

 
Solution:

1. If you've determined it's off screen use, make sure it is the active window then press these keys; 

ALT+SPACEBAR 

M 

RT.ARROW key

Then move your mouse around and it will magically re-appear.
Updated: Oct. 27, 2023, 1:51 p.m. Created: Sept. 29, 2020, 5:46 p.m.