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Revit Based HydraCAD (Ribbon/Toolbar/Location)
Description:
Unhandled exception has occurred in a component in your application.
When defining a new sprinkler and the project already has a family of type base_xxxx you get an error because the program is trying to load that from the disk drive. This example is for an Upright so we're looking for base_upright. HSW, PEN, Concealed are similar.
find the base_xxx familiy in the project browser and delete the base_xxxx family
from your project and try again. There's also a video for this: