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AutoCAD Based Template (Ribbon/Toolbar/Location)

Error Type: Unknown command

Description:

No error occurs but HydraCAD will not properly load and Hcad commands do not work.  

A quick test is to select the drop menu [File|New], select the template file 'HydraCAD Imperial Default.dwt'.  

The Drawing Setup window should appear but it does not, it loads straight into a blank drawing.

This is what you should see (press F2 to review the text window);

      

 

Instead you only see;

HCAD_ADS r4 functions Loaded.

AutoCAD menu utilities loaded.
Requires an integer between 0 and 32767.

3dFitting registry keys found

Requires an integer between 0 and 32767. 
 

Solutions:

Cause:

Unknown cause.
Solution:

End user was using Acad 2021 and even after running a reinstall via the Control Panel, it did not solve the problem

 

It's likely updating to Acad 2024 solved the problem as we didn't hear back even after asking for confirmation that the new Acad was the solution.
Updated: Aug. 7, 2024, 2:43 p.m. Created: Aug. 7, 2024, 2:42 p.m.