HydraCARDs | <p><img src="https://hydracards-storage.s3.amazonaws.com/media/public/uploads/2023/11/21/image-20231121142832-1.png" style="height:100%; width:100%" /></p> <p>There was a failure to find or convert the subscription Id. (2)</p>

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Security and Licensing HydraKEY (Ribbon/Toolbar/Location)

Button: Using Error Type: Security Error

Description:

There was a failure to find or convert the subscription Id. (2)

Cause:

Your subscription ID is comprised of something other than numbers for some reason.

Solution:

In HydraKEY, "Log Out" of your subscription.

Then "Log In" again using your email and password.

Select the subscription you want from the grid and use the "Register" button to register this machine to it.

Open a product contained in the subscription.

Updated: Nov. 21, 2023, 2:30 p.m. Created: Nov. 21, 2023, 2:27 p.m.