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Security and Licensing HydraKEY (Ribbon/Toolbar/Location)
Description:
Authorization Updater Failed.
Your version of HydraKEY is out-of-date and cannot be automatically updated due to changes in AWS policies
Open HydraKEY and you'll likely be on version 2022.04.17 or older.
Manually update HydraKEY by following these instructions;
1. Close all Hydratec applications
2. Open HydraKEY to the old version (likely v2022.04.17)
3. Click on the HELP bar on the left
4. Click on the blue ‘open help file’ text on the right.
5. In the PDF which opens, click on ‘Download the HydraKEY .zip file. This will download a file to your computer.
6. Close HydraKEY
7. Find the .ZIP file, extract the contents of the zip file (there will be an .EXE file extracted), then run it (after extracting it). If possible, right-click it and select ‘run as administrator’.
HydraKEY will then be updated to the latest version, v2023.09.09 or newer
9. Open HydraKEY, click RENEW AUTHORIZATION
An attempt to Renew your Long term Authorization has failed for some reason. Issue may be that you have no long term Authorization.
-Ensure you have a Long Term Authorization and then hit the "Renew Authorization" button.
Missing Authentication Token.
You are using a version of HydraKEY that predates 2024.04.15.
-Download HydraKEY from here: HydraKEY Install
-Find where your browser places downloads and Right-Click/Run As Administrator the file HydraKEYInstall.exe from that location.
-After that finishes, go back into HydraKEY and attempt the process that originally gave the error. It should be functioning now.